fix problems on FIMI PLAY [iphone]

—— Run into issues on FIMI PLAY? Get help pending when official support gets back to you!

FIMI PLAY

Info:

company: Beijing FIMI Technology CO.,LTD

: http://www.fimi.com

Chat with our AI-based FIMI PLAY Support

🛠️ Common FIMI PLAY Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Buttons are grayed out

Fix: Ensure that the app is fully updated. Go to the App Store, search for FIMI PLAY, and check if there is an update available. If so, download... ⇲

Live feed only, no control functions

Fix: Check the app settings to ensure that all necessary permissions are granted. Go to Settings > Privacy > Camera and ensure FIMI PLAY has acce... ⇲

Downloads issue

Cannot download in HD

Fix: Check the app settings for download quality options. Navigate to the settings within the FIMI PLAY app and look for video quality settings.... ⇲

Transfer to computer required for downloads

Fix: Check if the app has a direct download feature. Some apps allow you to download files directly to your device. Look for a download button or... ⇲

Features issue

Tracking feature limited to faces

Fix: Explore the app settings for tracking options. Some apps have settings that allow you to adjust tracking preferences. Look for any options r... ⇲

Compatibility issue

Connection issues with iPhone

Fix: Restart both the iPhone and the FIMI device. Power off both devices, wait for a few seconds, and then turn them back on. This can often reso... ⇲

Inconsistent performance across devices

Fix: Ensure all devices are running the same version of the FIMI PLAY app. Check for updates on each device and install them to ensure consistenc... ⇲

Updates issue

Requires firmware update for better performance

Fix: Check for firmware updates within the app. Open the FIMI PLAY app, navigate to settings, and look for a firmware update option. Follow the p... ⇲

Account issue

Cannot change password

Fix: Check the app settings for account management options. Look for a section related to account or security settings where you might find the o... ⇲

Network issue

FIMI PLAY does not connect to WiFi

Fix: Check your Wi-Fi connection. Ensure that your iPhone is connected to a stable Wi-Fi network. You can do this by going to Settings > Wi-Fi an... ⇲