fix problems on From The Hearth Café [iphone]

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—— Run into issues on From The Hearth Café? Get help pending when official support gets back to you!

From the Hearth Café
Info:
company: Incentivio, Inc.
: https://incentivio.com/
: incentivio.com
Chat with our AI-based From the Hearth Café Support
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Compatibility issue

No Apple Wallet integration

Fix: While the app may not support Apple Wallet, you can manually add your payment methods directly in the app settings. This will streamline you... ⇲

No Apple Pay support

Fix: Use an alternative payment method that is supported by the app, such as credit/debit cards or PayPal, to complete your transactions. OR I... ⇲
 
Camera issue

No camera support for card scanning

Fix: As a workaround, manually enter your card details instead of using the camera. Make sure to double-check the information for accuracy to avo... ⇲
 
Glitches issue

Glitchy website

Fix: Clear your browser cache and cookies, as this can often resolve loading issues. To do this, go to your browser settings, find the privacy se... ⇲
 
UI issue

Time-consuming order process

Fix: Create a profile within the app to save your favorite orders. This can significantly reduce the time spent on future orders as you can quick... ⇲

Hard to use

Fix: Take some time to explore the app's features and familiarize yourself with its layout. This can help you become more comfortable with its fu... ⇲
 
Installation issue

Mandatory app download

Fix: If you prefer not to download the app, check if the website offers a mobile-friendly version that allows you to place orders directly throug... ⇲
 
Security issue

Excessive verification steps

Fix: Keep your account information updated to minimize verification steps. Ensure your email and phone number are verified to streamline the proc... ⇲
 
Payments issue

Automatic tip addition

Fix: Check the app settings to see if there is an option to disable automatic tipping. If not, you can manually adjust the tip amount before fina... ⇲
 
Loading issue

Long ordering time

Fix: Try to place orders during off-peak hours when the app may be less busy, which can help speed up the process. OR Use the app's favorite o... ⇲
 
Bugs issue

Poor food quality

Fix: If you experience poor food quality, consider providing feedback through the app to help improve future orders. You can also try ordering di... ⇲

Inaccurate food description

Fix: When ordering, double-check the descriptions and images provided in the app. If something seems off, consider reaching out to customer servi... ⇲

Unpleasant taste

Fix: If you find the food unpleasant, try to identify specific items that you did not enjoy and avoid ordering them in the future. Experiment wit... ⇲

Bugs present

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates.... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
4.2%

Neutral
1.9%

~ from our NLP analysis of 567 combined software ratings.

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 Private Data From the Hearth Café collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics