fix problems on NA-KD [iphone]

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—— Run into issues on NA-KD? Get help pending when official support gets back to you!

NA-KD - Shop Fashion Online
Info:
company: NAKDCOM One World AB
: https://www.na-kd.com/en/contact-us
: www.na-kd.com
Chat with our AI-based NA-KD Support
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UI issue
Links in return policy section do not work

Fix: 1. **Refresh the App**: Close the app completely and reopen it. Sometimes, a simple refresh can fix broken links. 2. **Check for Updates**:... »»
Back button placement is inconvenient

Fix: 1. **Use Gestures**: If you are using an iPhone with Face ID, you can swipe from the left edge of the screen to go back instead of using the... »»
Inaccurate product images

Fix: 1. **Refresh the App**: Close and reopen the app to see if the images load correctly. Sometimes, a refresh can resolve display issues. 2. **... »»
 
Payments issue
Checkout process fails on mobile

Fix: 1. **Check Internet Connection**: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue per... »»
Free shipping not honored

Fix: 1. **Check Minimum Purchase Requirement**: Ensure that your order meets the minimum purchase requirement for free shipping, if applicable. T... »»
Discount code errors

Fix: 1. **Check Code Validity**: Ensure that the discount code is still valid and has not expired. Check the terms and conditions associated with... »»
 
Support issue
Tracking number not provided

Fix: 1. **Check Email Confirmation**: After your order ships, you should receive an email with tracking information. Check your inbox and spam fo... »»
Return policy is inconvenient

Fix: 1. **Read the Policy Thoroughly**: Take time to read the return policy carefully. Understanding the terms can help you navigate the process... »»
Customer service unresponsive

Fix: 1. **Use In-App Support**: Check if the app has a support or help section. Sometimes, there are FAQs or chat options that can provide immedi... »»
 
Compatibility issue
Does not ship to Puerto Rico

Fix: 1. **Check Shipping Options**: Review the shipping policy on the NA-KD website to see if there are any updates regarding shipping to Puerto... »»
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 what users are saying
Good experience
96.9%

Bad experience
1.7%

Neutral
1.4%

~ from our NLP analysis of 1,833 combined software ratings.

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 Private Data NA-KD collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics