fix problems on Confluence Cloud [iphone]

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Confluence Cloud
Info:
company: Atlassian
: https://support.atlassian.com
: atlassian.com
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Compatibility issue

Editing features missing compared to web

Fix: Familiarize yourself with the available features on the mobile app by checking the help section within the app. This can help you maximize t... ⇲

Native Team Calendar not available

Fix: As a workaround, use the web version of Confluence to access the Team Calendar. You can also consider using a separate calendar app that int... ⇲
 
Bugs issue

Bugs in editing numbered lists

Fix: If you encounter bugs while editing numbered lists, try creating a bulleted list instead, as this may not trigger the same issues. You can c... ⇲

URL shortening not functional

Fix: Instead of relying on the app for URL shortening, use a third-party URL shortener like Bitly or TinyURL. You can copy the long URL and paste... ⇲
 
UI issue

Formatting features lost behind keyboard

Fix: To access formatting options, try tapping the text area and then looking for the formatting toolbar that appears above the keyboard. If it d... ⇲

Inconsistent layout on iPad

Fix: Try adjusting the display settings on your iPad. Go to Settings > Display & Brightness and ensure that the display is set to standard mode,... ⇲

Cannot insert links

Fix: To insert links, try copying the URL you want to link to, then paste it directly into the text area. The app should automatically convert it... ⇲

Difficult to navigate and use

Fix: Take some time to explore the app’s interface and familiarize yourself with its layout. This can help improve your navigation experience.... ⇲

No action items tab

Fix: As a workaround, create a dedicated page for action items within Confluence and manually track them there until the feature is added to the... ⇲
 
Loading issue

Pages not loading correctly

Fix: Check your internet connection to ensure it is stable. If the connection is weak, try switching to a different Wi-Fi network or using mobile... ⇲
 
Permissions issue

Cannot add users to restricted pages

Fix: To manage user access, use the web version of Confluence where you can easily add users to restricted pages. This is currently not supported... ⇲
 
Cache issue

Aggressive caching of outdated pages

Fix: To refresh the content, try pulling down on the page to refresh it. This can sometimes clear the cache and load the latest version of the pa... ⇲
 
Syncing issue

Unpublished changes not accessible

Fix: To avoid losing unpublished changes, regularly save your work in a separate document or note-taking app until you can publish it on the web... ⇲
 
Customization issue

Limited editing options

Fix: Familiarize yourself with the editing options available in the mobile app by exploring the interface and help section. This can help you mak... ⇲
 
Freezing issue

Confluence Cloud freezes or crashes

Fix: If the app freezes, try force closing it by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Co... ⇲
 
Login issue

Requires non-authenticated requests for login

Fix: If you are having trouble logging in, ensure that you are connected to a secure network. If possible, try logging in from a different Wi-Fi... ⇲

Switching instances requires logging out

Fix: To manage multiple instances more efficiently, consider using a password manager that can store your login credentials for quick access when... ⇲
 
Search issue

Search function not working properly

Fix: If the search function is not yielding results, try using specific keywords or phrases that are likely to be in the content you are searchin... ⇲
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 Private Data Confluence Cloud collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics
    • Other Data