fix problems on Prom Покупки [iphone]

—— Run into issues on Prom Покупки? Get help pending when official support gets back to you!

Prom Покупки: шопінг вдома

Info:

company: UAPROM

: http://support.prom.ua

: mobile-shopping-app.prom.ua

Chat with our AI-based Prom Покупки Support

🛠️ Common Prom Покупки Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor product classification

Fix: Try using the search bar with specific keywords related to the product you are looking for. This can help you find items that may not be cat... ⇲

Limited filter options

Fix: Utilize any available sorting options to narrow down your search results. For example, sort by price or popularity to find products that mee... ⇲

Search issue

Search function is ineffective

Fix: Make sure to use specific and relevant keywords when searching. Avoid using overly broad terms that may yield too many results. Try to inclu... ⇲

Bugs issue

Sorting does not work

Fix: Check if there are any updates available for the app. Sometimes, bugs in sorting features can be resolved with the latest version of the sof... ⇲

Session timeout when viewing cart

Fix: To avoid session timeouts, try to complete your shopping in one go. If you need to take a break, consider taking a screenshot of your cart t... ⇲

Support issue

Toxic product received

Fix: If you receive a product that is not as described or is harmful, document the issue with photos and details. Use the app's return or complai... ⇲

Payments issue

No Apple Pay support

Fix: If Apple Pay is not supported, consider using an alternative payment method that is available within the app. Check the payment options in t... ⇲

Messages issue

In-app chat unresponsive

Fix: If the in-app chat feature is unresponsive, try closing and reopening the app. This can sometimes reset the chat function and allow it to wo... ⇲

UI issue

Website redirects to app without option to close

Fix: If you are redirected to the app, try accessing the website from a different browser or in incognito mode. This may prevent the automatic re... ⇲

Delivery address input issues

Fix: Double-check the format of the address you are entering. Ensure that all required fields are filled out correctly, including postal codes an... ⇲

Order form has been complicated

Fix: Take your time to fill out the order form step by step. If there are sections that are unclear, look for tooltips or help icons that may pro... ⇲

Customization issue

Confusing category names

Fix: If category names are confusing, try using the search function with specific terms related to what you are looking for. This can help bypass... ⇲

Account issue

Account access issues persist

Fix: If you are having trouble accessing your account, try resetting your password through the app or website. Follow the prompts to receive a pa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.0%

Neutral

1.5%

Bad experience

1.4%

~ from our NLP analysis of 3,012 combined software ratings.

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Private Data Prom Покупки collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content