fix problems on Gospel Library [iphone]

​

—— Run into issues on Gospel Library? Get help pending when official support gets back to you!

Gospel Library
Info:
company: The Church of Jesus Christ of Latter-day Saints
: https://www.churchofjesuschrist.org/learn/mobile-applications/gospel-library-support?lang=eng
: www.churchofjesuschrist.org
Chat with our AI-based Gospel Library Support
   Hello! How can I assist you?  

characters left:
 
Downloads issue

Links to verses often say 'content is not downloaded'

Fix: 1. Download content manually: Go to the settings or library section of the app and look for an option to download all content or specific se... ⇲
 
Search issue

Search feature is confusing

Fix: 1. Familiarize yourself with search options: Spend some time exploring the search feature. Try using different keywords or phrases related t... ⇲
 
Audio issue

Inability to hold place in audio playback

Fix: 1. Use bookmarks: If the app allows, use bookmarks to mark your place in the audio. Look for a bookmark icon during playback. 2. Take notes... ⇲

Inconsistent audio functionality

Fix: 1. Check audio settings: Go to the app settings and ensure that audio playback settings are configured correctly. 2. Restart the app: Close... ⇲

Computer-generated narrators lack proper inflections

Fix: 1. Adjust playback speed: Sometimes, changing the playback speed can improve the listening experience. Look for speed settings in the audio... ⇲
 
UI issue

Text is too small and harsh

Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase text size. 2. Enable bold text: In... ⇲

Home screen adds unnecessary steps

Fix: 1. Customize your home screen: Check if the app allows you to customize the home screen layout. Look for options to rearrange or remove unne... ⇲

Formatting issues make teaching from the app challenging

Fix: 1. Adjust display settings: Check if the app has options to change the display format or layout for better readability. 2. Use a different... ⇲
 
Updates issue

New updates remove useful features

Fix: 1. Explore app settings: After an update, check the app settings to see if the features have been relocated or renamed. 2. Look for alterna... ⇲

Past downloaded content is lost after updates

Fix: 1. Re-download content: After an update, check the app's library or download section to see if you can re-download the lost content. 2. Bac... ⇲
 
Syncing issue

Syncing notes across devices is not available

Fix: 1. Use cloud storage: If the app allows, export your notes to a cloud service (like Google Drive or iCloud) for access across devices. 2. M... ⇲
 
Settings issue

Difficulties with language switching

Fix: 1. Check language settings: Go to the app settings and ensure that the preferred language is set correctly. 2. Restart the app: Sometimes,... ⇲
 
Loading issue

Gospel Library struggles to open and often shows a blank screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to view open apps, then swipe up on Gospel... ⇲
 
Customization issue

Limited customization for study plans

Fix: 1. Use external tools: Consider using a note-taking app or planner to create a more customized study plan that you can refer to alongside th... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
83.5%

Bad experience
12.6%

Neutral
3.9%

~ from our NLP analysis of 11,409 combined software ratings.

 Switch to these Alternatives:
We Believe
FamilySearch Get Involved
FamilySearch Memories
ScripturePlus
FamilySearch: Build your tree
Scripture Citation Index
TALL Embark-Language Learning
BYU
Temple Appointment Scheduling
Gospel Learning

 Private Data Gospel Library collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics