fix problems on Logitech Mevo [iphone]

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—— Run into issues on Logitech Mevo? Get help pending when official support gets back to you!

Logitech Mevo
Info:
company: Logitech Inc.
: https://help.mevo.com
: mevo.com
Chat with our AI-based Logitech Mevo Support
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Updates issue

firmware update issues

Fix: 1. Ensure stable internet connection: Make sure your iPhone is connected to a reliable WiFi network before attempting to update the firmware... ⇲

forced firmware updates

Fix: 1. Disable automatic updates: Go to Settings > App Store and turn off 'App Updates' to prevent automatic updates for the Mevo app. 2. Manua... ⇲
 
Audio issue

external microphone feature removed

Fix: 1. Check for updates: Ensure that you have the latest version of the Mevo app, as features may be reintroduced in updates. 2. Use an extern... ⇲

recording fails despite indication

Fix: 1. Check storage space: Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Resta... ⇲

no audio recorded

Fix: 1. Check audio settings: Ensure that the audio input is set correctly in the app settings. 2. Restart the app: Close the Mevo app and reope... ⇲
 
Network issue

connectivity problems

Fix: 1. Check WiFi signal strength: Ensure that your iPhone and Mevo camera are within range of the WiFi router. 2. Restart your router: Unplug... ⇲

random disconnects

Fix: 1. Check battery levels: Ensure both your iPhone and Mevo camera are fully charged. Low battery can cause connectivity issues. 2. Move clos... ⇲

streaming issues

Fix: 1. Check internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming. 2. Lower streaming quality:... ⇲

inability to connect to local WiFi

Fix: 1. Check WiFi settings: Go to Settings > WiFi and ensure you are trying to connect to the correct network. 2. Restart your router: Unplug y... ⇲

connection interruptions

Fix: 1. Check WiFi signal strength: Ensure that your iPhone and Mevo camera are within range of the WiFi router. 2. Restart your router: Unplug... ⇲

inconsistent connectivity

Fix: 1. Check for interference: Ensure there are no other devices causing interference with the WiFi signal. 2. Restart the app and camera: Clos... ⇲
 
Permissions issue

Logitech Mevo demands location services

Fix: 1. Adjust location settings: Go to Settings > Privacy > Location Services, find the Mevo app, and set it to 'While Using the App' to limit l... ⇲
 
UI issue

Logitech Mevo hijacks phone orientation

Fix: 1. Lock orientation: Use the Control Center to lock your iPhone’s orientation to prevent the app from changing it. 2. Check app settings: L... ⇲

difficult to switch between apps

Fix: 1. Use the app switcher: Double-click the home button (or swipe up from the bottom on newer iPhones) to access the app switcher and quickly... ⇲
 
Video issue

error messages during streaming

Fix: 1. Check internet connection: Ensure your internet connection is stable and fast enough for streaming. 2. Restart the app: Close the Mevo a... ⇲

Logitech Mevo does not stream to selected page

Fix: 1. Check streaming settings: Ensure that you have selected the correct streaming destination in the app settings. 2. Log out and log back i... ⇲
 
Account issue

Logitech Mevo requires email verification

Fix: 1. Check your email: Look for a verification email from Mevo in your inbox and follow the instructions to verify your account. 2. Resend ve... ⇲
 
Settings issue

limited language support for captions

Fix: 1. Use third-party captioning services: Consider using external captioning services that can provide captions in multiple languages and over... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
3.8%

Neutral
2.3%

~ from our NLP analysis of 4,051 combined software ratings.

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 Private Data Logitech Mevo collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Streamlabs Monthly Plan: $19.00 Unlock powerful features with Mevo Pro
  2. Streamlabs Annual Plan: $149.00 Unlock powerful features with Mevo Pro