fix problems on The Artist Tree [iphone]

—— Run into issues on The Artist Tree? Get help pending when official support gets back to you!

The Artist Tree

Info:

company: The Artist Tree Holdings, LLC,

: https://www.theartisttree.com/

Chat with our AI-based The Artist Tree Support

🛠️ Common The Artist Tree Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Artist Tree constantly blocks with pop-ups

Fix: Check your device settings to ensure that notifications and pop-ups are allowed for The Artist Tree app. Go to Settings > Notifications > Th... ⇲

Pages reload randomly

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try res... ⇲

Bugs issue

Error messages when entering information

Fix: Double-check the information you are entering for any typos or incorrect formats. Ensure that all required fields are filled out correctly.... ⇲

Daily deals mismatch with in-store offers

Fix: Check the app for any updates or announcements regarding daily deals. Sometimes, offers may change or be updated in the app. OR If discre... ⇲

Overall app functionality is poor

Fix: Check for any available updates for the app in the App Store. Keeping the app updated can resolve many functionality issues. OR If the ap... ⇲

Syncing issue

No points added for previous purchases

Fix: Verify that you are logged into the correct account associated with your purchases. Check your purchase history to confirm that the transact... ⇲

Loading issue

Shop portion rarely loads

Fix: Check your internet connection and try switching between Wi-Fi and cellular data. If the shop still does not load, try restarting the app or... ⇲

Menus do not load

Fix: Check your internet connection and try refreshing the app. If the menus still do not load, try logging out and back in. OR If the issue p... ⇲

Points do not load

Fix: Log out of the app and log back in to refresh your account data. This can sometimes resolve issues with points not displaying. OR If poin... ⇲

Slow issue

The Artist Tree is laggy and delayed

Fix: Close any other apps running in the background to free up memory. You can do this by double-tapping the home button and swiping up on the ap... ⇲

UI issue

Confusing points system

Fix: Review any available FAQs or help sections within the app that explain the points system. This may provide clarity on how points are earned... ⇲

Broken buttons and dead webpages

Fix: Try refreshing the app or navigating away and back to the page with the broken buttons. This can sometimes resolve temporary glitches. OR... ⇲

Crashes issue

The Artist Tree crashes frequently

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. OR If the... ⇲

Support issue

In-store staff lack knowledge of app

Fix: Consider asking for a manager or a more experienced staff member who may have better knowledge of the app. They might be able to assist you... ⇲

Account issue

Separate account setup required

Fix: Follow the app's prompts to create an account. Ensure you have a valid email address and password ready for the setup process. OR If you... ⇲

Screen issue

Special screens go blank

Fix: Try refreshing the app or navigating away and back to the special screen. This can sometimes resolve temporary loading issues. OR If the... ⇲

Repeated password prompts

Fix: Ensure that you are entering the correct password. If you have forgotten it, use the 'Forgot Password' feature to reset it. OR If the app... ⇲

Difficulties signing in on iPhone

Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲

Freezing issue

Account creation freezes

Fix: Ensure that your internet connection is stable. If the app freezes during account creation, try restarting your device and attempting the pr... ⇲

Compatibility issue