fix problems on X-Stitch App [iphone]

—— Run into issues on X-Stitch App? Get help pending when official support gets back to you!

X-Stitch App

Info:

company: PerformTec Ltd.

: http://xstitchapp.com

Chat with our AI-based X-Stitch App Support

🛠️ Common X-Stitch App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

X-Stitch App is slow when navigating between screens

Fix: 1. Close unnecessary background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swip... ⇲

Bottom navigation buttons are hard to see

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness. Increase the brightness or switch to a higher contrast mode if available.... ⇲

Customization issue

Adding threads is cumbersome

Fix: 1. Create a template: If you frequently add the same threads, create a template or a list of your most-used threads. This way, you can quick... ⇲

No option to delete unwanted designers or threads

Fix: 1. Check for edit options: Look for an 'Edit' button or icon in the designers or threads section. If available, tap it to see if you can sel... ⇲

Inability to add charts without a designer

Fix: 1. Create a generic designer: If the app requires a designer to add charts, create a generic or placeholder designer that you can use for ch... ⇲

Cannot add multiple DMC colors at once

Fix: 1. Use a list: Prepare a list of DMC colors you want to add and input them one by one as quickly as possible to minimize the time spent. O... ⇲

No option to categorize charts as chart only

Fix: 1. Use tags or notes: If the app allows, use tags or notes to categorize charts as 'chart only' for easier identification. OR 2. Create a... ⇲

Limited options for adding specialty threads

Fix: 1. Manually add specialty threads: If the app allows, create custom entries for specialty threads that are not included in the default list.... ⇲

Data issue

Missing some DMC thread colors

Fix: 1. Manually add missing colors: If the app allows, create a custom entry for the missing DMC colors by going to the thread management sectio... ⇲

Incomplete thread list for Impressions

Fix: 1. Verify settings: Check if there are any filters or settings that might be limiting the thread list. Adjust them to show all available thr... ⇲

Bugs issue

Duplicate entries created instead of increasing quantity

Fix: 1. Check for quantity adjustment options: When adding threads, look for a quantity field. If it exists, ensure you are adjusting it instead... ⇲

Issues with saving entries

Fix: 1. Ensure proper internet connection: Check your Wi-Fi or mobile data connection, as saving may require internet access. Switch to a more st... ⇲

Thread inventory not displaying correctly

Fix: 1. Refresh the inventory: If the app has a refresh option, use it to reload the inventory list. This can help correct display issues. OR... ⇲

Counts for journal entries are incorrect

Fix: 1. Manually verify counts: Go through your journal entries and manually verify the counts. Adjust them if the app allows for editing. OR... ⇲

Updates issue

Cannot update pictures for projects

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure the X-Stitch App has permission to access your photos. If not, enable it.... ⇲

Syncing issue