fix problems on Lenovo Link Pro [iphone]

—— Run into issues on Lenovo Link Pro? Get help pending when official support gets back to you!

Lenovo Link Pro

Info:

company: Beijing Lenovo Software co., Ltd.

: https://support.lenovo.com/us/en

Chat with our AI-based Lenovo Link Pro Support

🛠️ Common Lenovo Link Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lenovo Link Pro fails to load color/brightness settings

Fix: 1. Restart the app: Close the Lenovo Link Pro app completely and then reopen it. This can refresh the app and resolve temporary glitches. 2... ⇲

Scheduling function not working

Fix: 1. Check app permissions: Ensure that the app has the necessary permissions to access your device's settings. Go to Settings > Privacy > Loc... ⇲

Crashes issue

Lenovo Link Pro crashes upon login

Fix: 1. Update the app: Make sure you have the latest version of the Lenovo Link Pro app. Go to the App Store, search for the app, and update if... ⇲

Loading issue

Endless loading screen when accessing bulb settings

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi network. If the connection is weak, try moving clo... ⇲

Compatibility issue

Inability to connect to Google Home

Fix: 1. Check compatibility: Ensure that your Lenovo Link Pro app and smart devices are compatible with Google Home. Refer to the product documen... ⇲

Instructions in app do not match device

Fix: 1. Refer to the user manual: If the app instructions do not match, refer to the physical user manual that came with your device for accurate... ⇲

Lenovo Link Pro unresponsive on iOS 18.2

Fix: 1. Restart your iPhone: A simple restart can often resolve unresponsive app issues. 2. Update the app: Ensure that you have the latest vers... ⇲

Cannot pair smart plugs

Fix: 1. Ensure compatibility: Check if your smart plugs are compatible with the Lenovo Link Pro app. Refer to the product documentation for detai... ⇲

Network issue

Frequent server busy errors

Fix: 1. Check server status: Sometimes, the issue may be on the server side. Check online forums or social media for any announcements regarding... ⇲

Lenovo Link Pro does not recognize network

Fix: 1. Restart your router: Unplug your router, wait for about 30 seconds, and then plug it back in. This can resolve network recognition issues... ⇲

Cannot dim or change colors after internet provider switch

Fix: 1. Reconnect the devices: After switching your internet provider, you may need to reconnect your smart bulbs to the new network. Go to the a... ⇲

Account issue

Requires account creation to connect devices

Fix: 1. Create a temporary account: If you are hesitant to create an account, consider creating a temporary one just to connect your devices. You... ⇲

Updates issue

Inconsistent performance after updates

Fix: 1. Clear app cache: Go to your iPhone settings, find the Lenovo Link Pro app, and clear its cache if the option is available. This can help... ⇲

Lenovo Link Pro has not been updated in years

Fix: 1. Use alternative apps: If the app is outdated and causing issues, consider looking for alternative apps that offer similar functionality a... ⇲

Messages issue

Verification codes take too long and do not work

Fix: 1. Check your network connection: Ensure that your internet connection is stable when requesting verification codes. 2. Request a new code:... ⇲

UI issue

Lenovo Link Pro layout not user-friendly

Fix: 1. Explore settings: Take some time to explore the app settings and features. Familiarizing yourself with the layout can help improve usabil... ⇲

Installation issue

Lenovo Link Pro requires frequent reinstallation

Fix: 1. Clear app cache regularly: Regularly clear the app cache through your iPhone settings to prevent buildup of corrupted data. 2. Monitor s... ⇲

Support issue

No customer support available

Fix: 1. Check online forums: Look for user communities or forums where you can find solutions from other users who may have experienced similar i... ⇲

Bugs issue

Lightbulb functionality limited to on/off only

Fix: 1. Check compatibility: Ensure that your lightbulbs are compatible with the app's full functionality. Refer to the product documentation for... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.8%

Bad experience

7.1%

Neutral

3.1%

~ from our NLP analysis of 1,144 combined software ratings.

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Private Data Lenovo Link Pro collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics