fix problems on Weyay [iphone]

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—— Run into issues on Weyay? Get help pending when official support gets back to you!

Weyay
Info:
company: National Bank of Kuwait
: https://weyaybank.com
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Compatibility issue

No support for iOS 15

Fix: Check for any available updates for the app in the App Store. Developers often release updates to ensure compatibility with the latest iOS v... ⇲

Limited to students only

Fix: If you are a student, ensure you have the necessary documentation or verification to access the app. Check if there are specific eligibility... ⇲
 
Payments issue

Card payment declines despite sufficient funds

Fix: Verify that your card details are entered correctly in the app. Check for any expired cards or incorrect billing information. OR Contact... ⇲

Inability to pay for certain services

Fix: Check if the services you are trying to pay for are supported by the app. Some services may not be available due to regional restrictions or... ⇲
 
Notifications issue

Misleading notifications about offers

Fix: Review the app settings to manage notification preferences. You may be able to turn off notifications for offers that are not relevant to yo... ⇲
 
Account issue

No option to delete/close account

Fix: Look for account settings within the app. Sometimes, the option to delete an account is hidden under privacy or security settings. OR If... ⇲

Authentication issues with Civil ID

Fix: Ensure that your Civil ID is valid and not expired. Double-check the information you are entering for accuracy. OR Try logging out and th... ⇲
 
Updates issue

Too many app updates

Fix: Adjust your App Store settings to enable automatic updates. This way, the app will update in the background without requiring your intervent... ⇲
 
Crashes issue

Weyay crashes on opening

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can clear temporary glitches causing the crash. OR If th... ⇲
 
Features issue

International transfer feature not available

Fix: Check the app's FAQ or help section to confirm if international transfers are supported and under what conditions. OR If international tr... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.1%

Bad experience
12.2%

Neutral
2.7%

~ from our NLP analysis of 1,245 combined software ratings.

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AL MUZAINI

 Private Data Weyay collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data