fix problems on MocaDeco [iphone]

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—— Run into issues on MocaDeco? Get help pending when official support gets back to you!

MocaDeco - Be Creative
Info:
company: Seohyeon Lee
: https://www.mocadeco.com/support
: www.mocadeco.com
Chat with our AI-based MocaDeco Support
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Updates issue

Confusing upgrade options

Fix: To clarify the upgrade options, take a moment to review the app's settings or help section. Often, there are descriptions of what each upgra... ⇲
 
Ads issue

Frequent ads interrupting usage

Fix: To minimize interruptions from ads, try to use the app during off-peak hours when fewer users might be online. This can sometimes reduce the... ⇲

Ads after paid purchase

Fix: Check if there is an option within the app settings to remove ads after purchase. Sometimes, there is a toggle that needs to be activated to... ⇲

Intrusive ad pop-ups

Fix: To reduce the impact of ad pop-ups, try using the app in a quiet environment where you can focus on your work without distractions. This can... ⇲

Difficult to use due to ads

Fix: To improve usability, try to set specific times for using the app when you can tolerate the ads. This can help you mentally prepare for the... ⇲
 
UI issue

Landscape orientation not available

Fix: If landscape mode is not supported, you can try rotating your device before opening the app. Some apps automatically adjust to the orientati... ⇲
 
Payments issue

Purchased filters not accessible

Fix: Ensure that you are logged into the same account you used to purchase the filters. Sometimes, logging out and back in can refresh your acces... ⇲
 
Notifications issue

Constant prompts for reviews

Fix: To minimize the frequency of review prompts, try to ignore them and continue using the app. Often, these prompts will decrease over time as... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.1%

Bad experience
10.7%

Neutral
5.2%

~ from our NLP analysis of 459 combined software ratings.

 Switch to these Alternatives:
Red – Dark Filters
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Tinge Duotones
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RNI Aero
Art filters. Photo editor
Color Pop
Duotone - Photo Color Effects
Neon Skies Photo Editor
Change color of photos Auto

 Private Data MocaDeco collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Vintage Label Deco Pack: $0.99 A collection of vintage frames & label shapes
  2. MocaDeco Pro: $9.99 Unlock all features forever.
  3. Botanic Garden Deco Pack: $0.99 Botanical illustrations and graphics
  4. Love Letters Deco Pack: $0.99 Love theme letterings and graphics
  5. Welcome Summer Deco Pack: $0.99 Summer theme illustrations and graphics
  6. Season's Greetings Deco Pack: $0.99 Merry Christmas and Happy New Year graphics
  7. Coffee & Tea Decorations: $0.99 Coffee & tea illustrations and graphics
  8. Sacred Geometry Deco Pack: $0.99 A collection of sacred geometry
  9. Halloween Party Deco Pack: $0.99 Halloween theme illustrations and graphics
  10. Type Talk Deco Pack: $0.99 A collection of lettering phrases