—— Run into issues on MyMonero? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening other apps or website... ⇲
Fix: 1. Update the app: Ensure you have the latest version of MyMonero installed, as updates often fix bugs that cause crashes. 2. Restart your i... ⇲
Fix: 1. Download necessary data: Before going offline, ensure you have downloaded any necessary transaction history or wallet information while c... ⇲
Fix: 1. Utilize online resources: Check the MyMonero website for FAQs, user guides, or community forums where you can find answers to common ques... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > MyMonero and ensure that notifications are enabled and set to your preferen... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. This can help you become more comfortable wit... ⇲
Fix: 1. Explore settings: Go through the app's settings to see if there are any hidden customization options that you may have missed. 2. Use alt... ⇲
Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for MyMonero to reduce battery usage. 2. Low... ⇲
Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for MyMonero. If not, consider upgrading your device if poss... ⇲