fix problems on Tigres [iphone]

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—— Run into issues on Tigres? Get help pending when official support gets back to you!

Tigres
Info:
company: Sinergia Deportiva S.A.de C.V.
: http://www.tigres.com.mx
Chat with our AI-based Tigres Support
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Registration issue

Requires frequent re-registration

Fix: Ensure that you are using a stable internet connection when logging in. Unstable connections can cause the app to lose your session, prompti... ⇲
 
Payments issue

Tigres does not allow access after payment

Fix: Log out of the app and log back in. This can refresh your account status and may restore access to paid features. OR Check your purchase... ⇲
 
Audio issue

Missing live radio stream

Fix: Check if the live radio stream feature is available in your region. Some features may be geo-restricted, and you may need to use a VPN to ac... ⇲
 
Slow issue

Slow live updates

Fix: Ensure that your device has enough storage space. Low storage can slow down app performance. Go to Settings > General > iPhone Storage to ch... ⇲
 
Updates issue

Lacks news and updates

Fix: Check the app settings to see if there are options to enable notifications for news and updates. Sometimes, users need to opt-in to receive... ⇲

Inconsistent performance after updates

Fix: Try uninstalling and reinstalling the app. This can often resolve performance issues that arise after updates. OR Check for any known iss... ⇲
 
UI issue

Basic interface

Fix: Explore the app settings to see if there are any themes or layout options that can enhance your experience. Some apps allow customization of... ⇲
 
Video issue

No video content

Fix: Look for other apps that specialize in video content related to your interests. If Tigres does not provide this, there may be alternatives t... ⇲
 
Login issue

Frequent login issues

Fix: Reset your password to ensure that you are using the correct credentials. Go to the login screen and select 'Forgot Password' to initiate a... ⇲
 
Content issue

Limited media variety

Fix: Explore other apps that offer a wider variety of media content. Research and download apps that cater to your specific interests. OR Chec... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.6%

Bad experience
1.8%

Neutral
1.6%

~ from our NLP analysis of 1,123 combined software ratings.

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 Private Data Tigres collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Membership plan: $1.99 Monthly subscription to Membership plan.
  2. Yearly Membership plan: $19.99 Yearly subscription to Membership plan.
  3. 6 Months Membership plan: $12.99 6 Months subscription to Membership plan.
  4. Monthly Membership plan: $1.99 Monthly subscription to Membership plan.
  5. Yearly Membership plan: $19.99 Yearly subscription to Membership plan.
  6. 1 month gifted subscription: $3.99 Gifted subscription for 1 month
  7. 1 year gifted subscription: $30.99 Gifted subscription for one year
  8. 6 Months Membership plan: $12.99 6 Months subscription to Membership plan