—— Run into issues on Henderson Libraries? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that you are logged into your account. If you are not logged in, you will not be able to add books to your list. Check the top rig... ⇲
Fix: 1. If you are prompted for a PIN and do not remember it, check if there is an option to reset your PIN within the app. Look for a 'Forgot PI... ⇲
Fix: 1. Double-check your username and password for any typos. Ensure that Caps Lock is not on and that you are entering the correct case-sensiti... ⇲
Fix: 1. If the app freezes, try force-closing it. Double-tap the Home button (or swipe up from the bottom of the screen on newer iPhones) to open... ⇲