fix problems on WikEM [iphone]

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—— Run into issues on WikEM? Get help pending when official support gets back to you!

WikEM
Info:
company: OpenEM Foundation
: http://openemfoundation.org
Chat with our AI-based WikEM Support
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Search issue

Search function not working properly

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Clear the app's cache by going to the app... ⇲
 
Bugs issue

Cannot save favorites

Fix: 1. Check if you are logged into your account. If not, log in and try saving favorites again. 2. Ensure that the app has permission to access... ⇲
 
Login issue

Incorrect password error on login

Fix: 1. Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that you are using the correct... ⇲

Internal error message on login

Fix: 1. Ensure that you have a stable internet connection. 2. Restart your iPhone to clear any temporary issues. 3. Check for app updates in the... ⇲
 
Compatibility issue

WikEM not compatible with older iPhone models

Fix: 1. Check the app's requirements in the App Store to see if your iPhone model meets the minimum specifications. 2. If your device is not comp... ⇲
 
UI issue

Display issues in dark mode

Fix: 1. Check if the app has a specific setting for dark mode. Go to the app settings and look for display options. 2. If the issue persists, try... ⇲

Images are blurry when enlarged

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Try closing the app and reopening it to s... ⇲

No landscape support on iPads

Fix: 1. Check if the app has a specific setting for orientation. Go to the app settings and look for display options. 2. Try rotating your iPad t... ⇲
 
Freezing issue

WikEM freezes during updates

Fix: 1. Ensure your device has enough storage space for the update. Go to Settings > General > iPhone Storage to check. 2. Restart your iPhone to... ⇲
 
Updates issue

Content not updating

Fix: 1. Check your internet connection to ensure it is stable. 2. Go to the app settings and look for an option to refresh or update content. 3.... ⇲

WikEM is buggy after updates

Fix: 1. Restart your iPhone to clear any temporary glitches that may have occurred after the update. 2. Check for any additional updates in the A... ⇲
 
Links issue

Links in app are broken

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try accessing the links again. 3. If the links are still br... ⇲
 
Support issue

Customer service response is slow

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing to contact support. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.4%

Bad experience
2.3%

Neutral
1.3%

~ from our NLP analysis of 4,451 combined software ratings.

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 Private Data WikEM collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Premium Features: $4.99 Unlock Favorites, Lists, and Personal Notes
  2. Favorites and Lists: $5.99 Allows for favoriting content and creating custom lists for fast access
  3. Personal Notes: $0.99 To buy personal notes feature