fix problems on 스타 플래닛 [iphone]

​

—— Run into issues on 스타 플래닛? Get help pending when official support gets back to you!

스타 플래닛: SBS M 더 쇼, 더 트롯쇼 투표
Info:
company: Studio M&C, Inc.
: http://www.rowem.com
: www.thestarplanet.com
Chat with our AI-based 스타 플래닛 Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

Slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will remove the app but keep its... ⇲
 
Gameplay issue

Difficult to earn jellies

Fix: 1. Participate in daily missions: Check the missions section daily and complete them to earn jellies. Set reminders to ensure you don’t miss... ⇲

Limited options for earning jellies

Fix: 1. Explore all app features: Make sure you are utilizing all available features in the app, such as daily missions, watching ads, and partic... ⇲
 
Bugs issue

Inconsistent voting results

Fix: 1. Refresh the voting page: Sometimes, results may not update in real-time. Pull down on the voting page to refresh it and see the latest re... ⇲

Favoritism in voting results

Fix: 1. Participate actively: Engage in voting consistently to ensure your votes are counted. The more you participate, the more influence you ma... ⇲
 
Support issue

Lack of customer support

Fix: 1. Use in-app help features: Check if the app has a help or FAQ section that may address your concerns. 2. Search online: Look for user foru... ⇲

Passive aggressive responses from support

Fix: 1. Document your interactions: Keep a record of your communications with support. This can help you identify patterns and prepare for future... ⇲
 
UI issue

No logout button

Fix: 1. Check settings: Go to the app's settings menu to see if there is an option to log out or switch accounts. Sometimes, it may be hidden und... ⇲
 
Ads issue

Ads not functioning properly

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as ads may not load properly on a weak connection. 2. Resta... ⇲
 
Backup issue

Missions disappear after app deletion

Fix: 1. Avoid deleting the app: If possible, avoid deleting the app to retain your progress and missions. Instead, consider offloading the app to... ⇲
 
Uploads issue

Errors when uploading pictures for points

Fix: 1. Check file size and format: Ensure the pictures you are trying to upload meet the app's requirements for size and format. Resize or conve... ⇲
 
Payments issue

Inability to buy votes

Fix: 1. Check payment settings: Ensure your payment method is set up correctly in your Apple ID settings. Go to Settings > [Your Name] > Payment... ⇲
 
Notifications issue

No notification for ad limit reached

Fix: 1. Monitor your ad watching: Keep track of how many ads you watch daily to avoid hitting the limit unexpectedly. 2. Set reminders: Use your... ⇲
 
Freezing issue

스타 플래닛 freezes during use

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app freezes. Press and hold the power button until you see the 'slide to pow... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
53.7%

Good experience
39.2%

Neutral
7.1%

~ from our NLP analysis of 311 combined software ratings.

 Switch to these Alternatives:
Higher 하이어
IDOLCHAMP
Mubeat for kpop Lovers
Whosfan
Fancast:Discover somethin' NEW
CHOEAEDOL : Kpop idol rankings
올차트(ALLCHART)
덕애드 DuckAD
Plus Chat for K-POP
FAN N STAR

 Private Data 스타 플래닛 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. Star Jelly 100: $0.99 Star Jelly 100
  2. Star Jelly 1,091: $8.99 Star Jelly 1,091
  3. Star Jelly 600: $4.99 Star Jelly 600
  4. Star Jelly 6,000: $44.99 Star Jelly 6,000
  5. Star Jelly 3,545: $26.99 Star Jelly 3,545
  6. Ahn Jiwan STAR TalkTalk: $2.99 Message 1:1 privately with MY STAR.
  7. JANG SONG HO STAR TalkTalk: $2.99 Message 1:1 privately with MY STAR.
  8. Kim Hee Jin STAR TalkTalk: $2.99 Message 1:1 privately with MY STAR.
  9. Yoon Seoryeong STAR TalkTalk: $2.99 Message 1:1 privately with MY STAR.
  10. GO JEONG WOO STAR TalkTalk: $2.99 Message 1:1 privately with MY STAR.