fix problems on QueUP [iphone]

​

—— Run into issues on QueUP? Get help pending when official support gets back to you!

QueUP
Info:
company: Rhymin and Partners Sendirian Berhad
: https://www.rhyminpartners.com/que-up
Chat with our AI-based QueUP Support
   Hello! How can I assist you?  

characters left:
 
Compatibility issue

Only accepts QueUp for package pick up

Fix: If you need to use a different service, consider reaching out to the sender or service provider to see if they can accommodate your needs th... ⇲
 
UI issue

Cannot select available dates easily

Fix: Try updating the app to the latest version, as updates often include bug fixes and improvements to the user interface that may resolve this... ⇲

Homepage displays incorrect department

Fix: Check if there is an option to select or change your preferred department in the app settings. Sometimes, user preferences can be adjusted t... ⇲
 
Updates issue

Recent update prevents relogin

Fix: Clear the app's cache and data by going to your iPhone settings, selecting the QueUP app, and choosing 'Clear Cache' or 'Reset'. This can he... ⇲
 
Account issue

Password reset fails

Fix: Ensure that you are using a valid email address associated with your account when requesting a password reset. Check your spam folder for th... ⇲
 
Login issue

Username and email confusion for login

Fix: Make sure you are using the correct format for your username or email. If you are unsure, try using the 'Forgot Username' option if availabl... ⇲
 
Syncing issue

Lost bookings frequently

Fix: Regularly check your booking history within the app to ensure that your bookings are being saved correctly. If you notice any discrepancies,... ⇲
 
Support issue

No troubleshooting options

Fix: Explore the app settings for any troubleshooting or help options that may not be immediately visible. Sometimes, there are hidden menus that... ⇲

No contact number for support

Fix: Check the app's official website or social media pages for any contact information or support channels that may not be listed in the app its... ⇲
 
Bugs issue

QueUP does not work consistently

Fix: Ensure that your iPhone's operating system is up to date, as compatibility issues can arise with older versions. Go to Settings > General >... ⇲

Much needed app but has issues

Fix: Keep the app updated to the latest version, as developers often release updates to fix bugs and improve functionality based on user feedback... ⇲
 
Slow issue

Slow and laggy performance

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button and swipe up on apps to close them.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
46.7%

Good experience
37.8%

Neutral
15.6%

~ from our NLP analysis of 45 combined software ratings.

 Switch to these Alternatives:
MyDigi Mobile App
Hotlink
Celcom Life
Airbot Home
Tune Talk
eJawiMakmur
Billboard: LED Banner Maker
Maxis
Dromote - Android TV Remote
Astro Fibre App

 Private Data QueUP collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info