fix problems on ReachWell [iphone]

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—— Run into issues on ReachWell? Get help pending when official support gets back to you!

ReachWell
Info:
company: Propel Mobile
: https://www.flyerconnect.com/app
: www.flyerconnect.com
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UI issue

inability to print or enlarge documents

Fix: 1. Use a screenshot: If you need to print a document, take a screenshot of the document by pressing the side button and the volume up button... ⇲

clunky and cumbersome reporting forms

Fix: 1. Use a template: If possible, create a template for your reports in a notes app or word processor that you can fill out quickly and copy i... ⇲

landscape view not supported on iPad

Fix: 1. Use a different app: If landscape view is essential, consider using a different app that supports landscape mode for your tasks until thi... ⇲

buttons appear unresponsive

Fix: 1. Restart the app: Close ReachWell completely and reopen it to see if the buttons become responsive again. 2. Check for updates: Ensure you... ⇲
 
Updates issue

requires constant updates

Fix: 1. Enable automatic updates: Go to Settings > App Store and toggle on 'App Updates' under Automatic Downloads. This will ensure that your ap... ⇲
 
Notifications issue

messages do not always show as notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > ReachWell and ensure that 'Allow Notifications' is turned on. Also, check t... ⇲
 
Slow issue

slow performance

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom) to see all open apps. Swipe up on apps you’re not using t... ⇲
 
Messages issue

missing date and timestamp on messages

Fix: 1. Check settings: Go to the app settings and look for options related to message display or notifications. Ensure that any settings related... ⇲
 
Bugs issue

inconsistent functionality

Fix: 1. Restart the app: Close and reopen ReachWell to see if this resolves any temporary glitches. 2. Clear app cache: Offload the app from Sett... ⇲

bugs require submitting reports as reviews

Fix: 1. Document the bugs: Keep a detailed log of the bugs you encounter, including steps to reproduce them. This can help you track issues and i... ⇲
 
Compatibility issue

certain schools do not fully utilize app features

Fix: 1. Communicate with your school: Reach out to your school administration to express your interest in utilizing more features of the app. The... ⇲
 
Syncing issue

saved schools disappear

Fix: 1. Check your account settings: Ensure you are logged into the correct account and that your saved schools are linked to that account. 2. Re... ⇲
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 what users are saying
Good experience
51.0%

Bad experience
42.9%

Neutral
6.1%

~ from our NLP analysis of 98 combined software ratings.

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 Private Data ReachWell collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics