fix problems on NJ.com [iphone]

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—— Run into issues on NJ.com? Get help pending when official support gets back to you!

NJ.com
Info:
company: NJ.com
: https://www.nj.com
: www.nj.com
Chat with our AI-based NJ.com Support
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Ads issue

Too many ads

Fix: 1. Use an ad blocker: Consider installing a reputable ad blocker from the App Store that can help reduce the number of ads you see while usi... ⇲
 
Payments issue

Inconsistent article access due to paywall

Fix: 1. Clear browser cache: If you're accessing articles through a browser, clear your browser's cache and cookies to ensure you're not facing i... ⇲
 
Loading issue

Photos take too long to load or don't load

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection, as poor connectivity can affect photo loading ti... ⇲

Reordering of stories during loading

Fix: 1. Wait for full load: Allow the app to fully load before scrolling to avoid issues with stories reordering. 2. Refresh the app: If stories... ⇲
 
Settings issue

Inability to save articles

Fix: 1. Use the 'Bookmark' feature: If available, use the bookmark feature within the app to save articles for later reading. 2. Take screenshots... ⇲

Inability to comment on articles

Fix: 1. Check account settings: Ensure you are logged into your account and that commenting is enabled in your profile settings. 2. Update the ap... ⇲
 
Bugs issue

Obituary section not functioning

Fix: 1. Restart the app: Close the NJ.com app completely and reopen it to see if the obituary section loads correctly. 2. Check for updates: Ensu... ⇲

Inconsistent article dates

Fix: 1. Refresh the app: Close and reopen the app to see if the article dates update correctly. 2. Check for updates: Ensure the app is updated t... ⇲
 
UI issue

Poor user interface after updates

Fix: 1. Familiarize with new layout: Spend some time exploring the updated interface to understand the changes and find features that may have be... ⇲

Links to web articles instead of in-app articles

Fix: 1. Check app settings: Look for any settings within the app that may allow you to choose between in-app and web articles. 2. Use the app's s... ⇲
 
Customization issue

Lack of balance in political reporting

Fix: 1. Diversify your news sources: To get a more balanced view, consider supplementing NJ.com with other news apps or websites that offer diffe... ⇲

No zoom feature for photos

Fix: 1. Use pinch-to-zoom: Try using the pinch gesture on your screen to zoom in on photos if the app supports it. 2. Save and view externally: S... ⇲

Limited local news coverage

Fix: 1. Use the search feature: Utilize the app's search function to find local news articles that may not be prominently displayed. 2. Explore c... ⇲

Excessive fluff pieces

Fix: 1. Customize your feed: If the app allows, customize your news feed to prioritize more serious news topics over fluff pieces. 2. Provide fee... ⇲

No option to view older columns

Fix: 1. Use the search feature: Try searching for older columns by title or keywords to see if they are still accessible. 2. Check archives: If t... ⇲
 
Notifications issue

Notifications for non-newsworthy content

Fix: 1. Adjust notification settings: Go to the app settings and customize your notification preferences to receive alerts only for important new... ⇲
 
Login issue

Difficulties with login via social media

Fix: 1. Reset password: If you're having trouble logging in, try resetting your password through the app or website. 2. Clear app cache: Offload... ⇲
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 what users are saying
Good experience
89.2%

Neutral
5.5%

Bad experience
5.3%

~ from our NLP analysis of 24,306 combined software ratings.

 Switch to these Alternatives:
North Jersey: Record & Herald
NJ 101.5 - News Radio (WKXW)
Asbury Park Press
News 12 Mobile
The Star-Ledger
My Central Jersey
ABC 7 New York
New York Daily News
New York Post for iPad
The Philadelphia Inquirer

 Private Data NJ.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. All Access to NJ.com: $9.99 Monthly Access
  2. All Access to NJ.com: $99.99 Annual Subscription
  3. Subscriber Exclusive Content: $9.99 All access to content with a 7 day free trial
  4. All Access to NJ.com: $99.99 All Access to NJ.com
  5. Rutgers Sports Insider: $5.99 Monthly Access
  6. Subscriber Exclusive Content: $9.99 All access to content.
  7. Subscriber Exclusive Content: $9.99 Monthly access to NJ.com
  8. All Access to NJ.com: $75.00 Annual Access with Initial Discount
  9. Monthly Access: $10.00 Monthly Access with Initial Discount
  10. All Access to NJ.com: $10.00 Monthly Subscription Access to NJ.com