fix problems on Reciprocity [iphone]

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—— Run into issues on Reciprocity ? Get help pending when official support gets back to you!

Reciprocity by USCCA
Info:
company: Delta Defense LLC
: https://www.usconcealedcarry.com/about/faq/
: www.usconcealedcarry.com
Chat with our AI-based Reciprocity Support
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Bugs issue

Incorrect information displayed

Fix: 1. Verify the information by cross-referencing with official state websites or resources. 2. If you find discrepancies, take a screenshot of... ⇲

Reciprocity map discrepancies

Fix: 1. Check your internet connection to ensure it is stable, as poor connectivity can affect map loading. 2. Try refreshing the map by pulling... ⇲

Missing states in legend

Fix: 1. Check for app updates in the App Store, as missing states may be addressed in newer versions. 2. Restart the app to see if the legend upd... ⇲

Lack of LEOSA information

Fix: 1. Check for updates in the App Store, as LEOSA information may be added in future releases. 2. Use official government or law enforcement w... ⇲
 
Support issue

No option to report issues

Fix: 1. Look for any feedback or help section within the app that may allow you to submit issues. 2. If there is no direct option, consider docum... ⇲
 
Account issue

Account setup requires permit entry

Fix: 1. Ensure you have the correct permit information ready before starting the setup process. 2. Double-check that you are entering the informa... ⇲
 
Crashes issue

Reciprocity does not open

Fix: 1. Force close the app and restart your iPhone. 2. Check for updates in the App Store and install any available updates. OR 1. If the app... ⇲
 
Updates issue

Error messages about updates

Fix: 1. Ensure your iPhone is connected to a stable internet connection. 2. Check for any available updates for the app in the App Store and inst... ⇲

No updates for long periods

Fix: 1. Regularly check the App Store for updates and install them when available. 2. Follow the app's social media or community pages for announ... ⇲
 
Network issue

Data pulling errors

Fix: 1. Check your internet connection to ensure it is stable. 2. Try refreshing the app by pulling down on the screen to reload the data. OR... ⇲

Restart loop in poor internet

Fix: 1. Ensure you are connected to a stable Wi-Fi network or switch to cellular data if available. 2. Try moving to an area with better receptio... ⇲
 
UI issue

Screen layout issues

Fix: 1. Rotate your iPhone to see if the layout adjusts correctly. 2. Restart the app to see if this resolves the layout issue. OR 1. Check fo... ⇲
 
Syncing issue

Inconsistent information between app and website

Fix: 1. Cross-reference the information with official state websites or resources to verify accuracy. 2. Document any discrepancies you find. O... ⇲
 
Customization issue

Limited state selection for reciprocity

Fix: 1. Check for app updates in the App Store, as the selection may be expanded in newer versions. 2. Restart the app to see if the state select... ⇲
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 what users are saying
Bad experience
56.0%

Good experience
36.2%

Neutral
7.8%

~ from our NLP analysis of 309 combined software ratings.

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 Private Data Reciprocity collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics