fix problems on Riot [iphone]

—— Run into issues on Riot ? Get help pending when official support gets back to you!

Riot Mobile

Info:

company: Riot Games

: https://support-leagueoflegends.riotgames.com/hc/articles/4407680309395

: www.riotgames.com

Chat with our AI-based Riot Support

🛠️ Common Riot Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Riot freezes and becomes unresponsive

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲

Chat messages do not appear until app is refreshed

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching networks... ⇲

UI issue

Match history UI is often missing or outdated

Fix: 1. Refresh the match history: Pull down on the match history screen to refresh the data. This can help load the latest information. 2. Check... ⇲

Inability to view daily Valorant shop

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix issues with the shop display. 2. Restart the app... ⇲

Riot does not display match history for all games

Fix: 1. Ensure you are logged into the correct account that has the match history. 2. Refresh the match history page by pulling down to reload th... ⇲

No refresh button for social tab

Fix: 1. Use the pull-down gesture: On the social tab, try pulling down from the top of the screen to refresh the content. 2. Log out and log back... ⇲

Evori skins do not show up in shops

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix issues with the shop display. 2. Restart the app... ⇲

No access to older game replays

Fix: 1. Check the app settings: Ensure that the option to save replays is enabled in the app settings. 2. Refresh the match history: Pull down on... ⇲

Syncing issue

Social page does not refresh friends list status

Fix: 1. Manually refresh the social page: Swipe down on the social page to refresh the friends list status. 2. Check your internet connection: A... ⇲

Chat history does not sync with desktop client

Fix: 1. Ensure you are logged into the same account on both devices. This is crucial for syncing chat history. 2. Check for app updates on both m... ⇲

Friends online status is inaccurate

Fix: 1. Refresh the friends list: Swipe down on the social page to refresh the status of your friends. 2. Log out and log back in: This can help... ⇲

Login issues with server connection

Fix: 1. Check server status: Visit Riot's official server status page to see if there are any ongoing issues. 2. Restart the app: Close and reope... ⇲

Crashes issue

Riot crashes or logs out randomly

Fix: 1. Update the app: Ensure you are using the latest version of Riot Mobile, as updates often fix stability issues. 2. Restart your device: A... ⇲

Bugs issue

Riot is glitchy and buggy

Fix: 1. Update the app: Make sure you are using the latest version of Riot Mobile, as updates often fix bugs and improve performance. 2. Restart... ⇲

Compatibility issue

Limited features for games other than League of Legends

Fix: 1. Explore the app settings: Check if there are any settings that can enable additional features for other games. 2. Stay updated: Keep an e... ⇲

Inconsistent formatting on devices other than iPhone

Fix: 1. Check for app updates: Ensure that the app is updated to the latest version, as updates may improve compatibility across devices. 2. Adju... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.0%

Bad experience

3.9%

Neutral

2.1%

~ from our NLP analysis of 4,150 combined software ratings.

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Private Data Riot collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Diagnostics