fix problems on GoodFM [iphone]

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—— Run into issues on GoodFM? Get help pending when official support gets back to you!

GoodFM - Dramas & Audiobooks
Info:
company: SINGAPORE NEW READING TECHNOLOGY PTE. LTD.
: https://www.goodnovel.com/contact
: www.goodnovel.com
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Payments issue

Double charges for subscriptions

Fix: Check your subscription status in the App Store. Go to Settings > [Your Name] > Subscriptions. Ensure that you only have one active subscrip... ⇲

High cost of reading books

Fix: Look for promotional offers or discounts within the app. Often, apps run sales or special events that can significantly reduce the cost of b... ⇲

Coins required for chapters increase exponentially

Fix: Monitor your coin balance and plan your reading accordingly. Prioritize chapters that are essential to your reading experience and save coin... ⇲
 
Downloads issue

Books removed from library without warning

Fix: Regularly back up your library by noting down the titles you frequently read. This way, if a book is removed, you can quickly search for it... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the app's FAQ or help section for common issues. This can often provide quicker solutions than waiting for customer service. OR I... ⇲
 
Audio issue

Errors in recordings and narration

Fix: If you encounter errors, try restarting the app or your device. This can sometimes resolve playback issues. OR Check for updates to the a... ⇲

Computer-generated voices for some books

Fix: If you prefer human narration, check the app for options to filter or select books narrated by humans. This may be available in the settings... ⇲
 
Search issue

Inability to search by author or narrator

Fix: Use the app's general search feature to look for books by title, and then check the author or narrator information in the book details. This... ⇲

Difficulty in finding free or timed-unlock books

Fix: Regularly check the app's promotions or free content sections. Bookmark these sections for easy access. OR Join online communities or for... ⇲
 
Bugs issue

Chapters reset and require repurchase

Fix: Ensure that you are logged into the correct account associated with your purchases. Sometimes, being logged into a different account can cau... ⇲

Inability to resume reading from where left off

Fix: Make sure to manually save your progress if the app has a save feature. This can help you return to your last read position. OR If the ap... ⇲
 
Customization issue

Limited free reading options

Fix: Explore the app's free content section regularly, as it may change. Look for any special promotions that offer free access to certain books.... ⇲
 
Updates issue

Inconsistent bonus expiration and removal

Fix: Keep a personal log of when you receive bonuses and their expiration dates. This can help you track and utilize them before they expire. O... ⇲

Lack of incentives for free coins

Fix: Participate in any available daily challenges or events that may offer free coins as rewards. This can help you accumulate coins without spe... ⇲
 
Crashes issue

GoodFM crashes during use

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS ca... ⇲
 
Ads issue

Repetitive ads

Fix: Look for an option within the app to purchase an ad-free experience. This can often be a one-time fee or part of a subscription plan. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.7%

Bad experience
4.0%

Neutral
2.3%

~ from our NLP analysis of 7,081 combined software ratings.

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 Private Data GoodFM collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. 1000 COINS: $9.99 GoodFM
  2. 500 COINS: $4.99 GoodFM
  3. 2000 COINS: $19.99 GoodFM
  4. 1500 COINS: $14.99 GoodFM
  5. 2500 COINS: $24.99 GoodFM
  6. 5000 COINS: $49.99 GoodFM
  7. 600 COINS: $5.99 GoodFM
  8. 1 Month Premium Plus: $14.99 GoodFM
  9. 250 COINS: $4.99 GoodFM
  10. 500 COINS: $9.99 GoodFM