fix problems on OpenTable [iphone]

—— Run into issues on OpenTable? Get help pending when official support gets back to you!

OpenTable

Info:

company: OpenTable, Inc.

: https://help.opentable.com

: www.opentable.com

Chat with our AI-based OpenTable Support

🛠️ Common OpenTable Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Needs functionality to redeem points electronically

Fix: Currently, OpenTable does not support electronic point redemption directly through the app. As a workaround, you can keep track of your poin... ⇲

Inaccurate directions to restaurants

Fix: If you find that the directions provided by OpenTable are inaccurate, try using a different navigation app like Google Maps or Apple Maps. Y... ⇲

UI issue

Confusing reservation process

Fix: To simplify the reservation process, take a moment to familiarize yourself with the app's layout. Start by selecting the date and time you w... ⇲

Settings issue

Points collection settings can be turned off

Fix: To ensure you are collecting points, check your account settings regularly. Go to your profile and look for the 'Points Settings' section. M... ⇲

Inconsistent point earning settings

Fix: To address inconsistencies in point earning, review the terms and conditions related to point collection in the app. Make sure you are dinin... ⇲

Account issue

Account issues with lost dining history

Fix: If you lose access to your dining history, first try logging out and back into your account. This can sometimes refresh your data. If that d... ⇲

Account deletion without user consent

Fix: If you suspect your account has been deleted, try logging in again. If you cannot access your account, check your email for any notification... ⇲

Suspension policy for missed reservations

Fix: To avoid suspension, make sure to cancel any reservations you cannot attend at least 24 hours in advance. You can do this directly in the ap... ⇲

Search issue

Lack of filtering for reviews by location

Fix: To find reviews specific to a location, you can manually search for the restaurant on Google or Yelp, where you can filter reviews by locati... ⇲

Search function resets criteria

Fix: If the search function resets your criteria, try using the filters again after each search. This can help you refine your results without lo... ⇲

Bugs issue

Reservations not honored by restaurants

Fix: If a restaurant does not honor your reservation, first confirm your reservation details in the OpenTable app. If everything appears correct,... ⇲

Incorrect restaurant availability displayed

Fix: If you notice incorrect availability, try refreshing the app or logging out and back in. This can sometimes resolve display issues. OR As... ⇲

Notifications issue

Poor notification system for cancellations

Fix: To improve your notification experience, check your app notification settings. Ensure that notifications for OpenTable are enabled in your i... ⇲

Issues with waitlist notifications

Fix: To ensure you receive waitlist notifications, check your notification settings for the OpenTable app and make sure they are enabled. Also, e... ⇲

Updates issue

Difficulty updating contact information

Fix: To update your contact information, go to your profile settings in the OpenTable app. Look for the 'Account Information' section and make th... ⇲

Frequent changes to terms and conditions

Fix: To stay informed about changes to terms and conditions, regularly check the 'Terms of Service' section in the app or on the OpenTable websit... ⇲

Features issue

Limited restaurant selection

Fix: If you find the restaurant selection limited, consider expanding your search radius within the app. Use the map feature to explore nearby ar... ⇲

Support issue

Unhelpful customer service

Fix: If you find customer service unhelpful, try using the FAQ section in the app or on the OpenTable website for common issues. This can often p... ⇲

Payments issue

Problems redeeming points at restaurants

Fix: If you encounter issues redeeming points, inform the restaurant staff about your points balance before ordering. This can help clarify any c... ⇲

Difficulties in redeeming points

Fix: If you have trouble redeeming points, ensure you are at a participating restaurant and that you have enough points for redemption. Check the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.8%

Neutral

0.7%

Bad experience

0.5%

~ from our NLP analysis of 4,587,541 combined software ratings.

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Private Data OpenTable collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics