fix problems on Chat & Date [iphone]

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—— Run into issues on Chat & Date? Get help pending when official support gets back to you!

Chat & Date: Online Dating App
Info:
company: Or Not Limited
: http://chatdate.app
: chatdate.app
Chat with our AI-based Chat & Date Support
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Payments issue

Requires paid subscription to match

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app. Use them to maximize your experience without pay... ⇲

Limited swipes without payment

Fix: 1. Use the app strategically: Save your swipes for profiles you are genuinely interested in. 2. Engage with the app: Some apps reward users... ⇲

Charging after cancellation

Fix: 1. Review subscription settings: Go to Settings > [your name] > Subscriptions to check your current subscriptions and ensure cancellation is... ⇲
 
Notifications issue

Notifications for profile views

Fix: 1. Check notification settings: Go to Settings > Notifications > Chat & Date and ensure that notifications are enabled. 2. Adjust in-app set... ⇲
 
UI issue

Not ADA compliant

Fix: 1. Use accessibility features: On your iPhone, go to Settings > Accessibility and enable features like VoiceOver or Zoom to help navigate th... ⇲
 
Bugs issue

Inconsistent user activity

Fix: 1. Set a schedule: Log in at different times of the day to see when the app is most active. 2. Engage with users: Send messages or likes to... ⇲
 
Account issue

Frequent account deletions

Fix: 1. Stay engaged: Regularly log in and interact with the app to avoid being flagged as inactive. 2. Review community guidelines: Familiarize... ⇲
 
Settings issue

Unclear reporting guidelines

Fix: 1. Explore the help section: Check the app's help or FAQ section for information on reporting issues. 2. Use in-app reporting: If you encoun... ⇲
 
Security issue

Fake accounts

Fix: 1. Verify profiles: Look for signs of authenticity, such as multiple photos or detailed bios. 2. Report suspicious accounts: Use the reporti... ⇲

Scamming concerns

Fix: 1. Stay vigilant: Be cautious of users who ask for personal information or money. 2. Report suspicious behavior: Use the app's reporting fea... ⇲
 
Customization issue

Limited filter settings

Fix: 1. Use available filters: Familiarize yourself with the existing filter options and use them to narrow down your search. 2. Provide feedback... ⇲
 
Uploads issue

Inability to upload new photos

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure that Chat & Date has permission to access your photos. 2. Restart the app... ⇲
 
Ads issue

High pressure to upgrade features

Fix: 1. Ignore prompts: If you’re not interested in upgrading, simply dismiss the prompts and continue using the free features. 2. Set a budget:... ⇲
 
Support issue

Poor customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can address your concerns. 2. Document your issues: Keep a record of you... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.6%

Bad experience
16.1%

Neutral
4.4%

~ from our NLP analysis of 4,591 combined software ratings.

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Dating and Chat - Evermatch

 Private Data Chat & Date collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Super Powers: $2.99 Full search results - Get not only nearby people, but also who's a little farther Who wants to meet you - See everyone who voted 'Yes' on you in encounters Message read status - Find out when your messages have been read
  2. Pack of 100 Credits: $1.99 We've made it easier to boost your popularity! Top up with credits and meet new people faster than ever.
  3. Super Powers: $2.99 Full search results - Get not only nearby people, but also who's a little farther Who wants to meet you - See everyone who voted 'Yes' on you in encounters Message read status - Find out when your messages have been read
  4. Hot or Not Premium: $2.99 Hot or Not Premium
  5. Super Powers: $7.99 Full search results - Get not only nearby people, but also who's a little farther Who wants to meet you - See everyone who voted 'Yes' on you in encounters Message read status - Find out when your messages have been read
  6. Pack of 550 Credits: $7.99 We've made it easier to boost your popularity! Top up with credits and meet new people faster than ever.
  7. Hot or Not Premium: $5.99 Hot or Not Premium
  8. Hot or Not Premium: $8.99 Hot or Not Premium
  9. Chat and Date Premium: $5.99 Chat and Date Premium
  10. Pack of 100 Credits: $3.99 Chat and Date Credits