—— Run into issues on Luminancer? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close Luminancer completely by swiping it away in the app switcher. Then reopen it to see if the issue persists. 2. Upd... ⇲
Fix: 1. Check storage: Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Restart the... ⇲
Fix: 1. Lock focus: If the app has a focus lock feature, use it to prevent the camera from refocusing while recording. 2. Manual focus adjustmen... ⇲
Fix: 1. Adjust lighting: Ensure you are recording in well-lit environments to improve exposure naturally. 2. Use manual settings: If available,... ⇲
Fix: 1. Check aspect ratio: Ensure that the aspect ratio of the imported videos matches the project settings in Luminancer. Adjust the settings i... ⇲
Fix: 1. Check settings: Look for any zoom settings within the app and adjust them accordingly. 2. Reset zoom: If you accidentally zoomed in, try... ⇲
Fix: 1. Check app limitations: Review the app's documentation or settings to confirm if there is a time limit for video saving. 2. Split videos:... ⇲
Fix: 1. Check app settings: Ensure you are in the correct mode within the app. Look for a video mode toggle or setting. 2. Update the app: Make... ⇲
Fix: 1. Restart the app: Close Luminancer and reopen it to refresh the loading process. 2. Clear cache: If the app has a cache clearing option,... ⇲
Fix: 1. Regularly export projects: Make it a habit to export your projects frequently to avoid losing footage. 2. Use cloud storage: Save your v... ⇲
Fix: 1. Check import settings: Ensure you are following the correct procedure for importing videos into Luminancer. 2. Use compatible formats: M... ⇲
Fix: 1. Adjust slowly: When using sliders, move them slowly to avoid overshooting the desired effect. 2. Use numerical input: If available, ente... ⇲
Fix: 1. Rotate device: Ensure your iPad is not locked in portrait mode. Check the orientation lock in the Control Center. 2. Use a different app... ⇲
Fix: 1. Export manually: Export your video from Luminancer and then import it into iMovie manually. 2. Check file formats: Ensure the exported v... ⇲
Fix: 1. Check video format: Ensure the videos in your camera roll are in a format supported by Luminancer. 2. Restart device: Sometimes, a simpl... ⇲
Fix: 1. Disable auto-lock: Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while recording. 2. Use guided access: Enable... ⇲
Fix: 1. Explore all settings: Make sure to explore all settings and menus within the app to find any hidden features or effects. 2. Look for upd... ⇲
Fix: 1. Check app documentation: Look for any help or support sections within the app that may provide contact information. 2. Use social media:... ⇲