—— Run into issues on Orlando Health? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Double-check the prescription status in the app. Go to the 'Prescriptions' section and ensure that the prescription was sent to the correct... ⇲
Fix: Try scheduling your appointment during off-peak hours, such as early mornings or late afternoons, when demand may be lower. This can help re... ⇲
Fix: Familiarize yourself with the app layout by exploring the main menu and settings. Look for a tutorial or help section within the app that ca... ⇲
Fix: Take some time to explore the app's features and settings. Familiarize yourself with the layout and where to find key functions. Consider ke... ⇲
Fix: Check if there are alternative services offered within the app for mental health support, such as referrals to specialists or resources for... ⇲
Fix: Utilize the in-app messaging feature to communicate your concerns directly. Document your issues clearly and request a follow-up for resolut... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the Orlando Health app, and check for updates. If an... ⇲
Fix: Clear the app's cache by uninstalling and reinstalling the app. This can help improve performance by removing any corrupted data. OR Chec... ⇲
Fix: Expand your search criteria when looking for doctors. Consider adjusting filters such as location, specialty, or availability to find more o... ⇲
Fix: Review your billing statement in the app to ensure all charges are accurate. Look for a breakdown of services provided and compare them to w... ⇲