—— Run into issues on TRI-AD Benefits On The Go? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To upload photos directly from your camera, first ensure that the app has permission to access your camera. Go to your iPhone's Settings, sc... ⇲
Fix: Currently, if the app does not support FaceID, you can manually enter your credentials each time you log in. To make this easier, consider u... ⇲
Fix: Review the eligibility criteria for claims within the app or on the website. Ensure that you meet all requirements before submitting a claim... ⇲
Fix: If your account history or balance is not displayed, check if you are logged into the correct account. If you are, try refreshing the app or... ⇲
Fix: If you are experiencing frequent login failures, first ensure that you are entering the correct username and password. If you have forgotten... ⇲
Fix: To avoid frequent re-logins, ensure that you are not clearing your app data or cache, as this can cause the app to log you out. Additionally... ⇲
Fix: To address frequent crashes, first ensure that your app is updated to the latest version. Go to the App Store, search for TRI-AD Benefits, a... ⇲
Fix: To minimize wait times, try reaching out to customer service during off-peak hours, typically early in the morning or late in the evening. A... ⇲
Fix: If the app is loading slowly, check your internet connection to ensure it is stable and fast. You can also try closing other apps running in... ⇲
Fix: To improve your experience, familiarize yourself with the app's layout and features by exploring the help section or user guide if available... ⇲
Fix: If you are experiencing cursor issues, try tapping on the input field again to see if the cursor appears. If the problem persists, restart t... ⇲
Fix: To navigate the app more easily, take some time to explore each section and familiarize yourself with its layout. Look for a help or tutoria... ⇲
Fix: If there is no option to upload for rewards, check the app's FAQ or help section to see if there are specific requirements or processes for... ⇲
Fix: If you experience glitches while submitting claims, ensure that you are using the latest version of the app. If the problem persists, try su... ⇲
Fix: If the app does not provide useful reports for tax items, consider keeping your own records of expenses and claims in a separate document or... ⇲
Fix: If you need to register separately for the app and website, ensure that you use the same email address for both registrations to keep your a... ⇲
Fix: If the app has limited functionality, consider using the website for tasks that require more features. You can also provide feedback on whic... ⇲