fix problems on Sengled Home [iphone]

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—— Run into issues on Sengled Home? Get help pending when official support gets back to you!

Sengled Home
Info:
company: Sengled Optoelectronics Co., Ltd.
: http://us.sengled.com/content/support
: www.sengled.com
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Permissions issue

Sengled Home repeatedly requests local network access despite permissions being granted

Fix: Go to your iPhone settings, select 'Privacy', then 'Local Network'. Ensure that the Sengled Home app is toggled on. If it is already on, tog... ⇲

Requires precise geolocation data

Fix: Adjust the location settings for the Sengled Home app. Go to your iPhone settings, select 'Privacy', then 'Location Services', and ensure th... ⇲
 
Network issue

Frequent disconnections from Wi-Fi

Fix: Check your Wi-Fi signal strength where the bulbs are located. If the signal is weak, consider moving your router closer or using a Wi-Fi ext... ⇲

Difficulties in rediscovering unresponsive bulbs

Fix: Reset the unresponsive bulbs by turning them off and on five times in quick succession. This can force them to re-enter pairing mode and be... ⇲
 
Compatibility issue

Inconsistent performance with Alexa integration

Fix: Re-link the Sengled Home app with Alexa. Open the Alexa app, go to 'Skills & Games', find Sengled, and disable and then re-enable the skill.... ⇲
 
Customization issue

Sengled Home lacks group light control features

Fix: Create a group in the Sengled Home app by going to the 'Devices' section, selecting 'Add Group', and choosing the bulbs you want to control... ⇲
 
Syncing issue

Scenes do not sync with Google Home

Fix: Ensure that the Sengled Home app is linked to your Google Home account. Open the Google Home app, go to 'Add', then 'Set up device', and sel... ⇲
 
UI issue

Color selection tool often disappears or is unresponsive

Fix: Restart the Sengled Home app. Close the app completely and reopen it to refresh the interface, which may resolve the issue with the color se... ⇲

Sengled Home fails to show widgets on iPhone

Fix: Check if the Sengled Home app has widget support by going to the app settings. If widgets are available, ensure they are enabled. OR Remo... ⇲
 
Slow issue

Lag in app response when controlling lights

Fix: Close any background apps that may be using up resources on your iPhone. Double-tap the home button (or swipe up from the bottom on newer mo... ⇲
 
Support issue

Customer service response times are slow

Fix: Utilize the app's FAQ or help section for common issues. Many problems can be resolved with the information provided there without needing t... ⇲
 
Crashes issue

Frequent app crashes and errors during setup

Fix: Uninstall and reinstall the Sengled Home app. This can clear any corrupted data that may be causing crashes during setup. OR Ensure your... ⇲
 
Settings issue

Inability to delete or manage bulbs effectively

Fix: Try resetting the bulb by turning it off and on multiple times, then attempt to delete it from the app again. This can refresh the connectio... ⇲
 
Bugs issue

Overall app functionality is poor and frustrating

Fix: Regularly check for updates to the Sengled Home app and your iPhone's operating system. Keeping both updated can improve overall functionali... ⇲
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 what users are saying
Good experience
69.8%

Bad experience
27.3%

Neutral
2.9%

~ from our NLP analysis of 4,154 combined software ratings.

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 Private Data Sengled Home collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics