fix problems on Impresso [iphone]

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—— Run into issues on Impresso? Get help pending when official support gets back to you!

Impresso - AI Logo Generator
Info:
company: Pixery Bilgi Teknolojileri
: https://impresso.com
: impresso.com
Chat with our AI-based Impresso Support
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Payments issue

Limited free trial content

Fix: Make the most of the free trial by focusing on specific features that are most important to you. Create a list of what you want to achieve a... ⇲

Payment issues after purchasing credits

Fix: Check your payment method and ensure that it is valid and has sufficient funds. Review your transaction history to confirm the purchase was... ⇲
 
Video issue

Difficult to trim video clips

Fix: Familiarize yourself with the app's video editing interface. Look for tutorials or guides within the app or online that explain how to effec... ⇲
 
Glitches issue

Glitches when adding photos

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and glitches. Check your device's storage and free up space... ⇲
 
Crashes issue

Impresso crashes frequently

Fix: Check for updates to the app and your iOS version. Keeping both updated can resolve compatibility issues that may cause crashes. Also, ensur... ⇲
 
UI issue

Text does not stay with frames

Fix: When adding text to frames, ensure that you are grouping the text and frame together if the app allows it. Look for a 'group' or 'lock' feat... ⇲

Inability to resize pictures within templates

Fix: Check if there is a specific tool or option for resizing images within the template. Sometimes, resizing can be done by selecting the image... ⇲

Issues with deleting and replacing media

Fix: Ensure you are following the correct steps to delete or replace media. Look for a delete option or a replace button in the media settings. S... ⇲

Navigation is not user-friendly

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. Look for any tutorials or guides that can help you u... ⇲
 
Audio issue

No audio control

Fix: Check the app settings to see if there are any audio controls available. Sometimes, audio settings can be hidden in menus or under project s... ⇲
 
Customization issue

Limited customization options

Fix: Explore all available features and settings within the app to maximize customization. Sometimes, options are not immediately visible and may... ⇲

Templates are repetitive and basic

Fix: Explore the app for any hidden or less obvious templates that may not be immediately visible. Sometimes, scrolling through categories can re... ⇲
 
Support issue

No customer support available

Fix: Utilize online forums, user communities, or social media groups where other users may share solutions and tips for common issues with the ap... ⇲
 
Updates issue

Impresso no longer being updated

Fix: If the app is not being updated, consider looking for alternative apps that offer similar features and are actively maintained. Research use... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.3%

Neutral
2.5%

Bad experience
2.2%

~ from our NLP analysis of 12,293 combined software ratings.

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 Private Data Impresso collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. PRO Video Editor - Monthly: $9.99 Access to All Templates & Video Edit Features
  2. PRO Video Editor - Monthly: $14.99 Access to All Templates & Video Edit Features
  3. PRO Video Editor - Yearly: $99.99 Access to All Templates & Video Edit Features
  4. PRO Video Editor - Yearly: $49.99 Access to All Templates & Video Edit Features
  5. PRO Video Editor - Weekly: $7.99 Access to All Templates & Video Edit Features
  6. PRO Video Editor - Yearly: $49.99 Access to All Templates & Video Edit Features
  7. PRO Video Editor - Monthly: $14.99 Access to All Templates & Video Edit Features
  8. PRO Video Editor - Monthly: $14.99 Access to All Templates & Video Edit Features
  9. Credit Pack 1: $9.99 Credit Package
  10. PRO Video Editor - Yearly: $44.99 Access to All Templates & Video Edit Features