fix problems on Aquascape Smart Control App [iphone]

—— Run into issues on Aquascape Smart Control App? Get help pending when official support gets back to you!

Aquascape Smart Control App

Info:

company: Aquascape, Inc.

: http://aquascapeinc.com

Chat with our AI-based Aquascape Smart Control App Support

🛠️ Common Aquascape Smart Control App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Incessant in-app notification for allowing notifications

Fix: Go to your iPhone's Settings app. Scroll down and find the Aquascape Smart Control App. Tap on it and then select 'Notifications'. Here, you... ⇲

Aquascape Smart Control App does not change settings on dosing system

Fix: Ensure that your dosing system is properly connected to the app. Go to the app's settings and check the connection status. If it shows disco... ⇲

UI issue

Slider overlaps level 1 setting

Fix: Try adjusting the slider slowly to see if it responds correctly. If it continues to overlap, check for any app updates in the App Store that... ⇲

Accessibility issues with screen readers

Fix: Check the app settings for any accessibility options that may improve compatibility with screen readers. Some apps have specific settings to... ⇲

Bugs issue

Slider bugs out between levels

Fix: Restart the app to see if this resolves the slider bug. Sometimes, a simple restart can fix temporary glitches in the app's interface. OR... ⇲

Network issue

Missing connection dots for iPhone pairing

Fix: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try to pair the device again through the... ⇲

Aquascape Smart Control App goes offline after initial pairing

Fix: Check your Wi-Fi connection to ensure it is stable. If the app goes offline, try reconnecting to the Wi-Fi network by going to the app setti... ⇲

Wi-Fi signal does not reach pond

Fix: Consider using a Wi-Fi extender to boost the signal strength in the area where your pond is located. This can help improve connectivity for... ⇲

Customization issue

Limited color options for lights

Fix: Check if there are any firmware updates available for your lighting system. Sometimes, updating the firmware can unlock additional features,... ⇲

Cannot customize light colors

Fix: Ensure that your lighting system supports color customization. Refer to the product manual to confirm if this feature is available and how t... ⇲

Compatibility issue

Requires multiple control hubs for different colors

Fix: Check if the control hubs can be grouped together in the app settings. This may allow you to control multiple hubs from a single interface i... ⇲

Incompatibility with 5GHz Wi-Fi

Fix: Switch your iPhone to connect to a 2.4GHz Wi-Fi network instead. Go to Settings > Wi-Fi, select a 2.4GHz network, and connect to it. This ma... ⇲

Configuration error when pairing

Fix: Double-check that you are following the pairing instructions correctly. Ensure that both the app and the device are updated to the latest ve... ⇲

Support issue

Poor instructions for setup

Fix: Look for online resources such as video tutorials or user forums that may provide clearer instructions for setting up the app and devices. S... ⇲

Crashes issue

Aquascape Smart Control App crashes during configuration

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to free up space... ⇲

Syncing issue

Past temperature data unavailable

Fix: Check if there is a setting in the app that allows you to view historical data. Sometimes, this feature may be hidden in the settings or und... ⇲

Loading issue

Aquascape Smart Control App hangs on 'waiting for device'

Fix: Ensure that the device you are trying to connect is powered on and within range. Sometimes, moving closer to the device can help establish a... ⇲

Installation issue

Complex setup process

Fix: Break down the setup process into smaller steps and tackle them one at a time. Refer to any available guides or videos that simplify the pro... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

47.6%

Bad experience

40.5%

Neutral

11.9%

~ from our NLP analysis of 42 combined software ratings.

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Private Data Aquascape Smart Control App collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics