fix problems on Evony [iphone]

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—— Run into issues on Evony? Get help pending when official support gets back to you!

Evony
Info:
company: TOP GAMES INC.
: https://topgamesinc.zendesk.com/hc/en-us/requests/new
: topgamesinc.com
Chat with our AI-based Evony Support
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Support issue

automated customer support

Fix: 1. Use the in-game help feature: Navigate to the help section in the game, which may provide FAQs or troubleshooting tips. 2. Check communit... ⇲

customer service is unresponsive

Fix: 1. Use alternative contact methods: If the game has social media accounts, try reaching out through those channels for a quicker response. 2... ⇲

automated response emails

Fix: 1. Keep a record: Document the automated responses you receive and follow up with specific details about your issue. 2. Use different contac... ⇲

failure to acknowledge submitted evidence

Fix: 1. Resubmit evidence: If you have not received acknowledgment, try resending your evidence with a clear explanation of the issue. 2. Use com... ⇲

lack of timely resolution

Fix: 1. Follow up regularly: If you have submitted a request, follow up every few days to check on the status. 2. Use community forums: Engage wi... ⇲

no real customer service

Fix: 1. Use community forums: Engage with other players to find solutions to common issues. 2. Document your issues: Keep a detailed record of yo... ⇲
 
Ads issue

excessive pop-ups for purchases

Fix: 1. Adjust in-game settings: Check if there are options to limit notifications or pop-ups in the game settings. 2. Ignore pop-ups: Simply clo... ⇲

false advertising of game features

Fix: 1. Research features: Look for player reviews or gameplay videos to verify features before engaging with them. 2. Provide feedback: Use in-g... ⇲

false advertisement of puzzle features

Fix: 1. Research features: Look for player reviews or gameplay videos to verify features before engaging with them. 2. Provide feedback: Use in-g... ⇲
 
Privacy issue

forced privacy and terms of service agreement

Fix: 1. Read the agreement: Take the time to read through the privacy policy and terms of service to understand what you are agreeing to. 2. Opt-... ⇲
 
Account issue

account issues without explanation

Fix: 1. Check your email: Look for any communication from the game regarding your account status. 2. Review account settings: Log into your accou... ⇲
 
Loading issue

inability to access the game

Fix: 1. Check server status: Look for any announcements regarding server maintenance or outages on the game's official channels. 2. Restart your... ⇲
 
Payments issue

double charging for purchases

Fix: 1. Check purchase history: Review your purchase history in the App Store to confirm the charges. 2. Contact your bank: If you see double cha... ⇲

excessive microtransactions

Fix: 1. Set a budget: Determine a spending limit for in-game purchases to manage your expenses. 2. Focus on free resources: Engage with the gameā€™... ⇲

game is pay-to-win

Fix: 1. Focus on free strategies: Engage with the gameā€™s free features and resources to minimize the need for purchases. 2. Join a guild: Being p... ⇲
 
Gameplay issue

lack of fair matchups in PvP

Fix: 1. Adjust your strategy: Focus on improving your skills and strategies to adapt to the matchups you face. 2. Join a guild: Being part of a g... ⇲

unplayable during battles

Fix: 1. Check device performance: Ensure your device is not running low on memory or processing power. Close other apps to free up resources. 2.... ⇲

toxic player community

Fix: 1. Mute or block players: Use the in-game options to mute or block players who are being toxic. 2. Focus on positive interactions: Engage wi... ⇲

unfair resource distribution

Fix: 1. Join a guild: Being part of a guild can provide access to shared resources and support from other players. 2. Focus on resource managemen... ⇲

lack of information on gameplay

Fix: 1. Check in-game tutorials: Look for any tutorials or guides within the game that can provide information on gameplay. 2. Research online: L... ⇲
 
Network issue

poor network services

Fix: 1. Switch networks: If you are on Wi-Fi, try switching to cellular data or vice versa to see if the connection improves. 2. Reset network se... ⇲

server reboots without warning

Fix: 1. Check official channels: Follow the gameā€™s official social media or website for announcements regarding server maintenance. 2. Plan your... ⇲
 
Bugs issue

constant bugs and crashes

Fix: 1. Restart the game: Close the app completely and reopen it to clear temporary issues. 2. Update the app: Go to the App Store, search for Ev... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
74.0%

Bad experience
19.6%

Neutral
6.5%

~ from our NLP analysis of 162,816 combined software ratings.

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 Private Data Evony collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Super Value Activity Package: $4.99 Package for the active Monarch!
  2. 2,500 Gems: $9.99 Spiritual Beast Package
  3. 5,000 Gems: $19.99 New Year Super Sale Package
  4. 25,000 Gems: $99.99 The Viking Festival Sale Is Here!
  5. 25,000 Germs: $99.99 Amazing Resources Package Has Arrived!
  6. Super Value Gem Package!: $4.99 Hot sale Gem Package!
  7. Rally Monthly Card: $9.99 Rally Monthly Card
  8. 1,000 Gems: $4.99 Thanksgiving Sale Is Here! (One Time Offer Everyday)
  9. 1,000 Gems: $4.99 Easter Deal Helps Your Generals Revive!
  10. 1,000 Gems: $4.99 The Fire Festival Deal Is Here!