fix problems on Monkey Junior-English [iphone]

—— Run into issues on Monkey Junior-English ? Get help pending when official support gets back to you!

Monkey Junior-English for kids

Info:

company: Early Start Co. Ltd

: https://www.monkeyenglish.net/en/program/monkey-junior

Chat with our AI-based Monkey Junior-English Support

🛠️ Common Monkey Junior-English Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Monkey Junior-English has too many glitches

Fix: 1. Restart the app: Close the app completely and reopen it. This can clear temporary glitches. 2. Clear app cache: Go to Settings > General... ⇲

Support response is slow

Fix: 1. Check FAQs: Visit the app's FAQ section or help center for common issues and solutions. 2. Use in-app support: If available, use the in-a... ⇲

Network issue

Requires internet connection to use

Fix: 1. Download lessons for offline use: Check if the app allows you to download lessons for offline access. Go to the lesson section and look f... ⇲

Payments issue

Lessons fail to unlock after purchase

Fix: 1. Restore purchases: Go to the app settings and look for an option to restore purchases. This can often resolve issues with locked content.... ⇲

In-app purchases require restoration frequently

Fix: 1. Restore purchases: Regularly use the restore purchases option in the app settings to refresh your purchase status. 2. Keep the app update... ⇲

Crashes issue

Monkey Junior-English crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of the app installed. Go to the App Store and check for updates. 2. Restart your devic... ⇲

Customization issue

Diverse ethnicity representation is lacking

Fix: 1. Provide feedback: While direct feedback is not suggested, consider discussing the importance of diverse representation with other users i... ⇲

Loading issue

Monkey Junior-English does not load after updates

Fix: 1. Restart the app: Close the app completely and reopen it. 2. Clear app cache: Go to Settings > General > iPhone Storage > Monkey Junior >... ⇲

User cannot log in on multiple devices

Fix: 1. Check account settings: Ensure that your account allows multiple device logins. Some apps have restrictions on simultaneous logins. 2. Lo... ⇲

Downloads issue

Download stops at 78%

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it resolves... ⇲

Updates issue

Monkey Junior-English is unusable after recent update

Fix: 1. Restart the app: Close the app completely and reopen it. 2. Reinstall the app: Delete the app and reinstall it from the App Store to ensu... ⇲

Audio issue

Sound playback has bugs

Fix: 1. Check volume settings: Ensure your device's volume is turned up and not muted. 2. Restart the app: Close the app and reopen it to reset t... ⇲

Gameplay issue

Monkey Junior-English is not interactive enough

Fix: 1. Explore all features: Ensure you are utilizing all interactive features of the app. Check the settings for any interactive options that m... ⇲

Settings issue

User cannot cancel subscription easily

Fix: 1. Go to Settings: Open the Settings app on your iPhone, tap on your name at the top, then tap on Subscriptions. Find Monkey Junior and sele... ⇲