—— Run into issues on Diplo Car Service? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the Diplo Car Service app completely by swiping it away from the app switcher. Then, reopen the app to see if the... ⇲
Fix: 1. Confirm Fare Estimates: Before confirming a ride, check the fare estimate provided in the app. If the driver charges more, you can disput... ⇲
Fix: 1. Check Peak Times: Be aware of peak hours when demand is high. Try to schedule rides during off-peak times to increase the chances of driv... ⇲
Fix: 1. Choose Alternative Pickup Locations: If possible, select a pickup location that is more accessible for drivers, such as a main road or a... ⇲
Fix: 1. Check Payment Settings: Go to the app's settings and ensure that your payment method is correctly set up. If there’s an option to add a p... ⇲
Fix: 1. Review Driver Profile: Before the ride, check the driver’s profile in the app for any available information such as their name, vehicle t... ⇲
Fix: 1. Remain Calm: If a driver is rude, try to remain calm and polite. Sometimes, a positive attitude can diffuse a tense situation. 2. Use In-... ⇲
Fix: 1. Politely Request to End the Call: If a driver is on the phone, you can politely ask them to focus on driving for safety reasons. 2. Use I... ⇲
Fix: 1. Use In-App Support: Utilize the in-app support feature to report issues or seek assistance. Be clear and concise in your communication. 2... ⇲
Fix: 1. Use In-App Messaging: Utilize the in-app messaging feature to communicate with the driver directly. This is often the most reliable way t... ⇲
Fix: 1. Check Internet Connection: Ensure you have a stable internet connection before requesting a ride. A weak connection can lead to cancellat... ⇲
Fix: 1. Politely Suggest Directions: If you notice the driver is not following the GPS, you can politely suggest the correct route based on your... ⇲
Fix: 1. Double-Check Pickup Location: Before confirming your ride, ensure that the pickup location is accurate. You can manually adjust the pin i... ⇲
Fix: 1. Restart Your iPhone: A simple restart can often resolve app crashes. Hold down the power button and slide to power off, then turn it back... ⇲