fix problems on Heylo [iphone]

—— Run into issues on Heylo ? Get help pending when official support gets back to you!

Heylo | Build community groups

Info:

company: Piccup, Inc.

: https://www.heylo.com

: www.heylo.com

Chat with our AI-based Heylo Support

🛠️ Common Heylo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bugs occasionally occur

Fix: 1. Restart the App: Close the Heylo app completely and restart it. This can clear temporary glitches. 2. Update the App: Check the App Stor... ⇲

Emoticon notes change not well received

Fix: 1. Adjust Settings: Check if there are any settings within the app that allow you to customize or revert emoticon settings. 2. Provide Feed... ⇲

Search issue

Lack of search function

Fix: 1. Use Filters: If available, utilize any filtering options within the app to narrow down your content. This can help you find specific grou... ⇲

Slow issue

Slow and clunky performance

Fix: 1. Free Up Storage: Check your iPhone's storage and delete unnecessary apps or files to improve overall performance. 2. Close Background Ap... ⇲

Loading issue

Chats load slowly

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if performance impro... ⇲

Notifications issue

Notifications may not sync with chats

Fix: 1. Check Notification Settings: Go to your iPhone settings, find Heylo, and ensure notifications are enabled. Also, check in-app settings fo... ⇲

Freezing issue

Heylo can be unresponsive at times

Fix: 1. Force Quit the App: If the app becomes unresponsive, force quit it by double-tapping the home button and swiping up on the Heylo app. The... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.0%

Bad experience

1.7%

Neutral

1.3%

~ from our NLP analysis of 1,351 combined software ratings.

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Levels.fyi

Private Data Heylo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics