fix problems on Digicel Call International [iphone]

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—— Run into issues on Digicel Call International? Get help pending when official support gets back to you!

Digicel Call International
Info:
company: Digicel Caribbean Limited
: https://www.digicelinternationalcalling.com/faq
Chat with our AI-based Digicel Call International Support
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Payments issue

High rates on access numbers

Fix: 1. Review your plan: Check if you are on the most suitable plan for your calling needs. You can do this by logging into your account on the... ⇲

Forced charges for unanswered calls

Fix: 1. Review your plan details: Check if your plan has specific terms regarding unanswered calls. This information can usually be found in your... ⇲

Recharge options limited

Fix: 1. Explore alternative recharge methods: Check if there are other ways to recharge your account, such as through the Digicel website, retail... ⇲
 
Support issue

Customer service unhelpful

Fix: 1. Prepare your questions: Before contacting customer service, write down your questions and any relevant details about your issue. This can... ⇲

Rude customer service agents

Fix: 1. Stay calm and polite: When speaking with customer service, maintaining a calm demeanor can sometimes lead to better assistance. 2. Ask f... ⇲

No international customer service number

Fix: 1. Use online support: Check the Digicel website for online support options, such as live chat or email support, which may be available for... ⇲
 
Account issue

No transaction history available

Fix: 1. Check your account settings: Log into your account on the Digicel app or website and look for a section labeled 'Transaction History' or... ⇲
 
Network issue

Inconsistent call quality

Fix: 1. Test your internet connection: Ensure you have a strong Wi-Fi or cellular signal. You can do this by running a speed test using a speed t... ⇲

Invalid number errors

Fix: 1. Double-check the number: Ensure that you are entering the correct international dialing format, including the country code. 2. Test with... ⇲

Fast busy signal on calls

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to busy signals. 2. Restart... ⇲
 
UI issue

No call history feature

Fix: 1. Manually track calls: Keep a log of your calls in a notes app or a physical notebook until the feature is added. 2. Use your phone's cal... ⇲
 
Messages issue

Text function not available

Fix: 1. Use alternative messaging apps: Consider using other messaging apps like WhatsApp or Facebook Messenger for texting until the feature is... ⇲
 
Rewards issue

Rewards not usable

Fix: 1. Check eligibility: Review the terms and conditions of the rewards program to ensure you meet all eligibility requirements. 2. Redeem rew... ⇲
 
Loading issue

Digicel Call International fails to load after installation

Fix: 1. Restart your iPhone: A simple restart can often resolve loading issues. 2. Check for updates: Ensure that both the app and your iOS are... ⇲
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 what users are saying
Good experience
64.0%

Bad experience
29.3%

Neutral
6.6%

~ from our NLP analysis of 317 combined software ratings.

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 Private Data Digicel Call International collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics