fix problems on Jet Giveaway [iphone]

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—— Run into issues on Jet Giveaway ? Get help pending when official support gets back to you!

Jet Giveaway for Instagram
Info:
company: Dreamious Inc.
: https://dreamious.com
: dreamious.com
Chat with our AI-based Jet Giveaway Support
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Support issue

Slow email responses

Fix: Check your spam or junk folder to ensure that responses are not being filtered out. If you find them there, mark them as not spam to receive... ⇲
 
UI issue

Help screen is unreadable

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or enable bold text to imp... ⇲
 
Settings issue

Rules reset to default

Fix: Before starting a giveaway, make sure to save your rules after setting them up. Look for a 'Save' button and ensure that you confirm any pro... ⇲
 
Notifications issue

Notifications unclear

Fix: Check the app's notification settings. Go to Settings > Notifications > Jet Giveaway and ensure that notifications are enabled and set to sh... ⇲
 
Customization issue

Manual input of entries is time-consuming

Fix: Look for an option within the app to import entries from your Instagram post automatically. This can save time compared to manual entry. O... ⇲
 
Freezing issue

Jet Giveaway freezes during giveaways

Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR If the ap... ⇲
 
Payments issue

Payment issues after processing

Fix: Check your payment method in the app settings to ensure it is valid and has sufficient funds. Update any expired payment information. OR... ⇲

Unauthorized charges reported

Fix: Review your payment history in the app and your bank statement to identify any unauthorized charges. If you find any, document them for your... ⇲
 
Bugs issue

Giveaway data not showing

Fix: Refresh the app by pulling down on the screen to reload the data. This can help if the data is not displaying correctly. OR Log out of th... ⇲
 
Slow issue

Long processing times for results

Fix: Be patient and allow the app some time to process results, especially if there are many entries. Check back after a while to see if results... ⇲
 
Login issue

Account login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Syncing issue

Jet Giveaway not linking correctly with posts

Fix: Double-check the link you are using to ensure it is correct. Try copying the link again from your Instagram post and pasting it into the app... ⇲
 
Crashes issue

Jet Giveaway crashes during winner selection

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to free up... ⇲
 
Compatibility issue

Limit on participants

Fix: Check the app settings to see if there is a maximum limit set for participants. If so, adjust the limit if possible. OR Consider running... ⇲

Doesn't handle large comment numbers

Fix: If you anticipate a large number of comments, consider using a third-party tool to help manage entries or select winners more efficiently.... ⇲
 
Privacy issue

Jet Giveaway steals information

Fix: Review the app's privacy policy to understand what data is collected and how it is used. If you are uncomfortable, consider uninstalling the... ⇲
 
Security issue

Authentication system is unreliable

Fix: Try logging out and back into the app to refresh the authentication process. This can sometimes resolve issues with login reliability. OR... ⇲
 
Account issue

Cannot log out

Fix: Force close the app by swiping it away in the app switcher, then reopen it and try to log out again. OR If the log out option is unrespon... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.4%

Bad experience
6.1%

Neutral
0.4%

~ from our NLP analysis of 914 combined software ratings.

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 Private Data Jet Giveaway collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro Weekly Package: $4.99 Weekly Subscription for Pro Package
  2. Pro Plus Package Weekly: $5.99 Weekly Subscription for Pro Plus Package
  3. Pro Package Monthly: $7.99 Monthly Subscription for Pro Package
  4. 1 Campaign Token: $2.99 1 Campaign Token
  5. Prizensta ProPlus Monthly: $14.99 Monthly Subscription for Pro Plus Package
  6. 5 Campaign Tokens: $4.99 5 Campaign Tokens
  7. 1 Multi Post Token: $3.99 1 Multi Post Token
  8. Prizensta Pro Yearly: $79.99 Prizensta Pro Yearly
  9. Prizensta ProPlus Yearly: $89.99 Prizensta ProPlus Yearly
  10. 3 Campaign Tokens: $8.99 3 Campaign Tokens