—— Run into issues on LoadNG? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. A weak connection can cause delays in payment processing. If your connection is fine,... ⇲
Fix: Utilize the in-app support feature if available. Navigate to the help or support section within the app and submit your query there. This of... ⇲
Fix: Look for alternative support channels such as email or a support ticket system within the app. Document your issue clearly and provide any r... ⇲
Fix: When submitting a support request, be as detailed as possible about your issue. Include screenshots if applicable, as this can help the supp... ⇲
Fix: Ensure that you are using the correct channels for submitting complaints. Double-check the app's support section for the proper procedure to... ⇲
Fix: Ensure that your payment method is correctly set up and that there are no restrictions on your account. Check with your bank or payment prov... ⇲
Fix: Verify that you are following the correct withdrawal procedure as outlined in the app's help section. Ensure that all required fields are fi... ⇲
Fix: Check the transaction history within the app to see if there are any updates. Sometimes, the app may not send notifications but will update... ⇲
Fix: Keep a record of your transactions and compare them with your bank statements. If you notice discrepancies, document them and prepare to rep... ⇲
Fix: After making a payment, check your email for a confirmation message. If you do not receive one, check your spam folder as it may have been f... ⇲
Fix: Check your notification settings for the app. Go to your iPhone settings, find LoadNG, and ensure that notifications are enabled. This will... ⇲
Fix: Make sure your app is updated to the latest version. Go to the App Store, search for LoadNG, and check for any available updates. Updates of... ⇲
Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲
Fix: Ensure that you have enabled two-factor authentication if the app offers it. This adds an extra layer of security to your account. OR Reg... ⇲
Fix: Document your experiences and any transactions that led to this feeling. Having a clear record can help when addressing your concerns throug... ⇲
Fix: Check the app's official social media pages or website for any announcements regarding service outages. They may provide updates on when the... ⇲