fix problems on Foxtrot Delivery Market [iphone]

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—— Run into issues on Foxtrot Delivery Market? Get help pending when official support gets back to you!

Foxtrot Delivery Market
Info:
company: Foxtrot Ventures, Inc.
: http://foxtrotco.com
Chat with our AI-based Foxtrot Delivery Market Support
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Bugs issue

Missing items in deliveries

Fix: Before placing an order, double-check your cart to ensure all items are selected. After receiving your order, immediately check the items ag... ⇲

Foxtrot Delivery Market does not track past orders

Fix: Ensure that you are logged into your account when placing orders, as guest orders may not be saved. If you are logged in and still cannot se... ⇲

Inaccurate order tracking

Fix: Refresh the app or log out and back in to see if the tracking information updates. Sometimes, the app may not refresh automatically, leading... ⇲
 
Support issue

Poor customer service response times

Fix: Utilize the in-app chat feature for quicker responses, as it may be prioritized over email inquiries. Be concise and clear in your messages... ⇲

Slow response for refund requests

Fix: Document your refund request with all relevant details, including order number and reason for the refund. This can help expedite the process... ⇲
 
Payments issue

Inability to adjust tips for delivery

Fix: Check if the app allows you to adjust the tip amount before finalizing your order. If not, consider adding a note in the delivery instructio... ⇲

Limited payment options

Fix: Check the app's payment settings to see if you can add a new payment method. If your preferred payment option is not available, consider usi... ⇲
 
Compatibility issue

Foxtrot Delivery Market is buggy on iOS 16

Fix: Ensure that your app is updated to the latest version, as developers often release patches for bugs. Go to the App Store, search for Foxtrot... ⇲
 
Settings issue

No promo code entry option in app

Fix: Check the app's settings or during the checkout process for any hidden fields for promo codes. Sometimes, they may be located in a less obvi... ⇲
 
Account issue

Account marked for fraudulent activity

Fix: Log out of your account and log back in to see if the issue persists. If your account is still marked, try resetting your password to refres... ⇲
 
Network issue

Geolocation issues

Fix: Ensure that location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and make sure Foxtrot Del... ⇲

Delivery drivers unfamiliar with locations

Fix: Provide clear delivery instructions in the app, including landmarks or specific details that may help the driver find your location more eas... ⇲
 
Ads issue

Misleading loyalty program benefits

Fix: Review the terms and conditions of the loyalty program within the app to understand the benefits clearly. Sometimes, the details are buried... ⇲

High prices for advertised items

Fix: Compare prices with other delivery services to ensure you are getting a competitive rate. If you find discrepancies, document them for your... ⇲
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 what users are saying
Good experience
91.9%

Bad experience
6.8%

Neutral
1.3%

~ from our NLP analysis of 2,596 combined software ratings.

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 Private Data Foxtrot Delivery Market collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data