fix problems on Marathon [iphone]

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—— Run into issues on Marathon? Get help pending when official support gets back to you!

Marathon: Watch & Discuss
Info:
company: Marathon TV, Inc.
: https://x.com/marathontvapp
: marathontv.app
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Customization issue

Cannot mark all previous episodes as watched

Fix: 1. Manually mark episodes: Go to the show’s page and tap on each episode to mark it as watched. This may be tedious but ensures your progres... ⇲

No option to log multiple views of a show

Fix: 1. Create a personal log: Use a note-taking app to keep track of your views manually. You can note down the episodes and the dates you watch... ⇲

Cumbersome process to add episodes individually

Fix: 1. Use the search function: Instead of adding episodes one by one, use the search feature to find and add multiple episodes quickly if avail... ⇲

Lack of upcoming episode calendar

Fix: 1. Use a calendar app: Manually add upcoming episodes to your iPhone’s calendar to keep track of them. OR 2. Check online resources: Look... ⇲
 
Search issue

Limited content discovery features

Fix: 1. Use external sources: Consider using other platforms or websites to discover new shows and then search for them in the Marathon app. OR... ⇲
 
Notifications issue

Notifications require a paid subscription

Fix: 1. Set reminders manually: Use your iPhone’s built-in Reminders app to set alerts for upcoming episodes instead of relying on the app’s noti... ⇲
 
Freezing issue

Freezing issues during use

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure your device has enough space fo... ⇲
 
Privacy issue

Inability to hide or block reviews

Fix: 1. Ignore reviews: While not ideal, focusing on the content rather than the reviews can help mitigate frustration. OR 2. Provide feedback... ⇲

No moderation features for user interactions

Fix: 1. Report inappropriate content: If you encounter any issues, use any available reporting features within the app to flag inappropriate cont... ⇲
 
UI issue

User interface can be unintuitive

Fix: 1. Explore tutorials: Look for any user guides or tutorials within the app or online that can help you navigate the interface more effective... ⇲
 
Screen issue

White screen when removing a show

Fix: 1. Force close the app: Double-click the Home button (or swipe up) and swipe up on the Marathon app to close it, then reopen it to see if th... ⇲
 
Installation issue

Marathon goes in a loop during setup

Fix: 1. Restart the app: Force close the app and reopen it to see if it resolves the looping issue during setup. OR 2. Reinstall the app: Unin... ⇲
 
Bugs issue

Some buttons do not work

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates often fix bugs and issues with buttons not working. OR... ⇲
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 what users are saying
Good experience
76.4%

Bad experience
14.5%

Neutral
9.1%

~ from our NLP analysis of 55 combined software ratings.

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 Private Data Marathon collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Marathon+ (Monthly): $1.99 Support Marathon and get exclusive features