fix problems on TGI Fridays US [iphone]

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—— Run into issues on TGI Fridays US? Get help pending when official support gets back to you!

TGI Fridays US
Info:
company: T.G.I. Friday's
: https://www.tgifridays.com/contactUs
: www.tgifridays.com
Chat with our AI-based TGI Fridays US Support
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Payments issue

Apple Pay not accepted

Fix: Ensure that Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay and check if your cards are added and that App... ⇲

Payment errors with cellular data

Fix: Switch to a Wi-Fi connection to complete your payment. Sometimes cellular data can be unstable, leading to payment errors. OR Ensure that... ⇲
 
UI issue

Confusing utensil selection toggle

Fix: Look for a tutorial or help section within the app that explains how to use the utensil selection feature. This may provide clarity on how t... ⇲

Inability to cancel orders easily

Fix: Check the app for a cancellation option in your order history. Some apps allow you to cancel orders directly from the order details. OR I... ⇲
 
Account issue

Account creation issues

Fix: Ensure that you are using a valid email address and that your password meets the app's requirements (usually a mix of letters, numbers, and... ⇲

Password reset emails not received

Fix: Check your spam or junk email folder for the password reset email. Sometimes, these emails can be filtered incorrectly. OR Try using a di... ⇲
 
Support issue

Long wait for service

Fix: Use the app to place your order ahead of time to minimize wait times at the restaurant. This can help you avoid long waits for service. OR... ⇲

Cleanliness of facilities declining

Fix: Provide feedback directly through the app or website regarding cleanliness issues. This can help the management address the problem. OR I... ⇲

Inattentive service from staff

Fix: If you experience inattentive service, politely bring it to the attention of the staff or manager during your visit. They may be able to add... ⇲
 
Customization issue

Order customization limitations

Fix: Check if there are any specific customization options available in the app. Sometimes, certain items may have limited customization due to m... ⇲

No option to add notes to orders

Fix: Look for a comments or special instructions section during the checkout process. Some apps have this feature but may not label it clearly.... ⇲

No option to specify pickup time

Fix: Check if the app has a scheduling feature for pickup times. This may be located in the checkout or order confirmation section. OR If ther... ⇲
 
Crashes issue

Rewards section crashes

Fix: Clear the app cache as mentioned earlier. This can help resolve crashes related to specific sections of the app. OR Reinstall the app. De... ⇲
 
Login issue

Login issues after app update

Fix: Reset your password by using the 'Forgot Password' option on the login screen. This can help if the update caused any issues with your crede... ⇲
 
Updates issue

Points structure changed

Fix: Review the app's rewards program section for any updates or changes to the points structure. This may provide clarity on how to earn and red... ⇲
 
Rewards issue

Confusion on redeeming rewards

Fix: Review the rewards section in the app for detailed instructions on how to redeem points. This may clarify any confusion you have. OR If t... ⇲
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 what users are saying
Good experience
96.1%

Neutral
2.3%

Bad experience
1.6%

~ from our NLP analysis of 61,410 combined software ratings.

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 Private Data TGI Fridays US collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers