—— Run into issues on Otsimo ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
Fix: 1. Check your device's volume settings. Make sure the volume is turned up and not muted. 2. Test the audio with headphones to see if the is... ⇲
Fix: 1. Explore all available free content within the app. Sometimes, content is hidden in different sections or levels. 2. Check for any promot... ⇲
Fix: 1. Explore all available levels and sections of the app. Sometimes, content may seem repetitive if only a few sections are being used. 2. E... ⇲
Fix: 1. Use the app as a tool to discuss diversity with your child. Explain the importance of representation in media. 2. Supplement the app wit... ⇲
Fix: 1. Explore all free features available in the app to maximize its use without a subscription. 2. Consider setting a budget for a subscripti... ⇲
Fix: 1. Use the app as a supplementary tool alongside professional therapy, rather than a replacement. 2. Discuss with your therapist how to int... ⇲
Fix: 1. Open the Settings app on your iPhone. Tap on your name at the top, then select 'Subscriptions'. 2. Find Otsimo in the list and tap on it... ⇲
Fix: 1. Check your payment method in Settings > [Your Name] > Payment & Shipping to ensure it is up to date. 2. Look for any confirmation emails... ⇲
Fix: 1. Ensure that you are in a quiet environment when using the speech recognition feature. Background noise can affect accuracy. 2. Speak cle... ⇲
Fix: 1. Provide feedback within the app if there is an option to do so, as this may help developers improve the content. 2. Encourage your child... ⇲
Fix: 1. Try to make the app experience more interactive by participating with your child during sessions. 2. Set specific goals or challenges wi... ⇲
Fix: 1. Encourage users to explore all levels and features of the app, as there may be more challenging content available. 2. Use the app as a f... ⇲
Fix: 1. Force close the app by double-tapping the Home button (or swiping up from the bottom) and swiping up on Otsimo. Then reopen the app. 2.... ⇲
Fix: 1. Restart the app to see if the audio issue resolves itself. 2. Check your device's audio settings and ensure that no equalizer settings a... ⇲
Fix: 1. Force close the app and reopen it to see if this resolves the issue. 2. Restart your iPhone to refresh the system and app performance.... ⇲