—— Run into issues on 文华财经-随身行? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: While there is no dedicated iPad version of the app, you can try using the iPhone version on your iPad. To do this, go to the App Store on y... ⇲
Fix: To address frequent crashes, first ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and... ⇲
Fix: If data is obscured, try adjusting the display settings within the app. Look for a settings or preferences menu, and see if there are option... ⇲
Fix: If you cannot view or modify orders, check if there are any settings within the app that restrict access to order management. Look for a 'Tr... ⇲
Fix: To improve the consistency of K-line updates, ensure that you have a stable internet connection. Switch between Wi-Fi and mobile data to see... ⇲
Fix: If the app has become unstable after an update, try uninstalling and reinstalling it. This can help reset any corrupted files that may have... ⇲
Fix: If you feel that the features available to paid users are limited, explore the app's settings to see if there are any additional features th... ⇲
Fix: If real-time data is missing, check if there are any settings within the app that allow you to enable real-time data. Sometimes, this featur... ⇲
Fix: To reduce the impact of ads, check if there is an option in the app settings to disable ads or switch to a premium version that offers an ad... ⇲
Fix: To reduce the number of ads, check if there is an option to upgrade to a premium version of the app that offers an ad-free experience. This... ⇲
Fix: To improve performance on an iPhone 6, try clearing the app's cache if the option is available in the settings. Additionally, ensure that yo... ⇲
Fix: While there is no iPad-specific version, you can use the iPhone version on your iPad. This may not be optimized, but it allows you to access... ⇲
Fix: If the app does not support landscape mode, you can try rotating your device to see if it automatically adjusts. If it does not, check the a... ⇲
Fix: To rearrange favorites, look for an edit option in the favorites section. This may allow you to drag and drop items to reorder them. If this... ⇲
Fix: If trading options are disappearing, ensure that you are logged into your account properly. Log out and log back in to refresh your session.... ⇲
Fix: If the interface is buggy, try clearing the app's cache if the option is available in the settings. Additionally, uninstalling and reinstall... ⇲
Fix: If you are experiencing connection issues, try switching between Wi-Fi and mobile data to see if the problem persists. Sometimes, specific n... ⇲