fix problems on WINK News [iphone]

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—— Run into issues on WINK News? Get help pending when official support gets back to you!

WINK News
Info:
company: Fort Myers Broadcasting Co.
: http://www.winknews.com/contact/
: www.winknews.com
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Audio issue

Audio issues when opening stories

Fix: Check your device's audio settings. Make sure the volume is turned up and that the mute switch on the side of your iPhone is not activated.... ⇲

Sound issues after updates

Fix: Check the app's audio settings. Sometimes, apps have their own volume controls. Look for a settings menu within the app to adjust audio leve... ⇲
 
Ads issue

Ads block viewing of articles

Fix: Look for an option to close or minimize ads within the app. Often, there is a small 'X' or a close button on ads that can be used to dismiss... ⇲

Frequent ads disrupt user experience

Fix: Look for an option to subscribe to an ad-free version of the app, if available. This may require a fee but can enhance your experience. OR... ⇲
 
Settings issue

Inability to save articles

Fix: Check if the app has a built-in 'Save' or 'Bookmark' feature. Look for a star icon or a similar option when viewing an article. OR Use th... ⇲
 
Updates issue

Old or irrelevant stories after updates

Fix: Try refreshing the app. Pull down on the main feed to refresh the content and see if newer stories appear. OR Clear the app's cache by of... ⇲

Inconsistent story updates

Fix: Refresh the app regularly by pulling down on the feed to ensure you are seeing the latest content. OR Check your internet connection. A w... ⇲
 
Crashes issue

WINK News crashes or freezes

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the home button) and swipe the WINK News app off... ⇲
 
UI issue

Difficulties with banner headlines

Fix: Try adjusting your screen orientation. Sometimes, rotating your device can help display content more clearly. OR Check for app updates, a... ⇲
 
Network issue

Live streaming reliability issues

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. OR Close other apps th... ⇲
 
Search issue

Poor search functionality

Fix: Try using specific keywords or phrases when searching. Be as precise as possible to improve search results. OR Clear the app's cache by o... ⇲
 
Compatibility issue

Limited access to specific county news

Fix: Check the app settings to see if you can customize your news feed based on your location or interests. OR Use the search function to look... ⇲

WINK News does not support article sharing

Fix: Use the 'Share' feature if available. Look for a share icon when viewing an article to send it via email or social media. OR Copy the art... ⇲
 
Video issue

Video playback issues on Smart TVs

Fix: Ensure that your Smart TV is connected to the same Wi-Fi network as your iPhone. This is crucial for casting or streaming content. OR Try... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.2%

Neutral
2.7%

Bad experience
2.1%

~ from our NLP analysis of 30,978 combined software ratings.

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 Private Data WINK News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics