fix problems on ING Mobil [iphone]

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—— Run into issues on ING Mobil? Get help pending when official support gets back to you!

ING Mobil
Info:
company: ING Bank A.Ş.
: https://www.ing.com.tr/tr/bilgi-destek/bize-ulasin/iletisim-formu
: www.ing.com.tr
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Freezing issue

ING Mobil freezes when requesting receipts

Fix: Try closing the app completely and reopening it. If the issue persists, check for any available updates for the app in the App Store and ins... ⇲
 
Account issue

Difficult to perform future transactions with Orange account

Fix: Ensure that your Orange account is properly linked in the app. Go to the account settings and verify that all details are correct. If you ha... ⇲
 
Payments issue

Inability to perform SWIFT transactions

Fix: Check if your account type supports SWIFT transactions. If it does, ensure that you have entered all required information correctly, includi... ⇲

High fees for simple transfers

Fix: Review the fee structure in the app settings or on the website to understand the costs associated with different types of transfers. Look fo... ⇲

Automatic payment instructions cannot be managed in-app

Fix: Check if there is an option to manage automatic payments through the web version of the service, as it may offer more comprehensive manageme... ⇲
 
UI issue

Lack of horizontal scrolling for registered EFT and transfer

Fix: Try rotating your device to landscape mode to see if the app allows horizontal scrolling in that orientation. If it does not, check the app... ⇲

Inconvenient logout button placement

Fix: Familiarize yourself with the app layout to quickly locate the logout button. If it is difficult to reach, consider using the app's settings... ⇲

Redirects to other apps for certain functions

Fix: Familiarize yourself with the apps that the ING Mobil app redirects to and ensure they are installed and updated on your device for a smooth... ⇲

ING Mobil forces vertical use on iPad

Fix: Check the app settings to see if there is an option to enable landscape mode. If not, try rotating your iPad to see if the app adjusts autom... ⇲
 
Compatibility issue

Limited support for latest iOS devices

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often include compatibility improvements for ne... ⇲

Inability to view certain stocks without additional apps

Fix: Check if the app has a built-in stock tracking feature or if it allows you to link to other financial apps that can provide this information... ⇲
 
Settings issue

Requires constant monitoring for currency trading

Fix: Set up alerts within the app for significant changes in currency values. This can help you stay informed without needing to constantly check... ⇲
 
Notifications issue

ING Mobil does not notify before logging out

Fix: Check the app settings for any options related to session timeouts or notifications. If available, enable any features that provide alerts b... ⇲
 
Search issue

Difficult to find records due to poor navigation

Fix: Take time to explore the navigation options in the app. Use the search function if available to quickly locate specific records or transacti... ⇲
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 what users are saying
Good experience
89.1%

Bad experience
6.4%

Neutral
4.5%

~ from our NLP analysis of 156 combined software ratings.

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 Private Data ING Mobil collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location