—— Run into issues on 야놀자? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Always double-check the room details on the official website or contact the hotel directly before booking. Take screenshots of the room info... ⇲
Fix: If you encounter issues with your room, document the problems (take photos, note discrepancies) and politely request a room change at the fr... ⇲
Fix: Try reaching out during off-peak hours when the support team may be less busy, which could lead to quicker responses. OR Utilize the app’... ⇲
Fix: On the login screen, look for a 'Forgot Password?' link. If it’s not visible, try uninstalling and reinstalling the app to see if it reappea... ⇲
Fix: Review the cancellation policy before booking to understand your rights. If a cancellation occurs, document all communications and request a... ⇲
Fix: Compare prices on the app with other booking platforms to ensure you are getting the best deal. If you find a lower price elsewhere, conside... ⇲
Fix: Check for app updates regularly, as new features may be added in newer versions. Enable automatic updates in your iPhone settings to ensure... ⇲
Fix: Use the filter options in the app to exclude fully booked rooms from your search results, making it easier to find available options. OR... ⇲
Fix: Provide feedback through the app’s feedback feature, detailing specific areas of the user experience that could be improved. This can help p... ⇲
Fix: Ensure your iPhone X is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR Try cleari... ⇲