fix problems on Greenlite Thermostat [iphone]

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—— Run into issues on Greenlite Thermostat? Get help pending when official support gets back to you!

Greenlite Thermostat
Info:
company: Johnson Controls, Inc.
: http://jci.com
: jci.com
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Crashes issue

Greenlite Thermostat force closes when trying to add device

Fix: Clear the app's cache and data. On your iPhone, go to Settings > General > iPhone Storage, find the Greenlite Thermostat app, and select 'Of... ⇲
 
UI issue

Interface is difficult to navigate

Fix: Familiarize yourself with the app by exploring each section. Take notes on where key features are located. If the app has a help or tutorial... ⇲

Color scheme is not legible

Fix: Adjust the brightness and contrast settings on your iPhone to improve visibility. Go to Settings > Display & Brightness and experiment with... ⇲
 
Settings issue

No option to hold temperature

Fix: If there is no 'Hold' feature, manually adjust the temperature to your desired setting and note the time you want it to revert back. Set a r... ⇲

Unable to edit or delete schedule

Fix: Check if you are in the correct section of the app where schedules are managed. Look for an 'Edit' or 'Manage' option. If you find it, selec... ⇲

Cannot turn heat above 70 degrees

Fix: Check the thermostat settings to see if there is a maximum temperature limit set. If so, adjust this limit in the settings menu of the app o... ⇲

Inability to add multiple phones to radius feature

Fix: Check the app settings to see if there is an option to manage devices or users. If available, add additional phones from this section. OR... ⇲

Greenlite Thermostat lacks sufficient scheduling options

Fix: Explore the app thoroughly to ensure you are utilizing all available scheduling features. Sometimes, advanced options may be hidden in subme... ⇲
 
Network issue

Greenlite Thermostat fails to connect to WiFi

Fix: Ensure that your Wi-Fi network is functioning properly. Restart your router and check if other devices can connect to the Wi-Fi. If the Wi-F... ⇲
 
Updates issue

Firmware update does not complete

Fix: Ensure that your thermostat is connected to a stable Wi-Fi network during the update process. If the update fails, try restarting the thermo... ⇲
 
Compatibility issue

Only works with 2.4GHz networks

Fix: If you have a dual-band router, ensure that your 2.4GHz network is enabled and that your thermostat is connected to it. You may need to log... ⇲

Difficult to set up with smart home devices

Fix: Refer to the user manual or online resources for specific instructions on integrating the thermostat with your smart home devices. Each devi... ⇲
 
Support issue

No response from customer support

Fix: Check the app for any FAQ or help section that may provide answers to common issues. This can often resolve problems without needing direct... ⇲
 
Bugs issue

Thermostat reads incorrect temperature

Fix: Calibrate the thermostat if the option is available in the app settings. This can help ensure that the readings are accurate based on your e... ⇲
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 what users are saying
Bad experience
71.7%

Good experience
21.7%

Neutral
6.7%

~ from our NLP analysis of 60 combined software ratings.

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 Private Data Greenlite Thermostat collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics