—— Run into issues on Greylock ManageMyCard? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if both apps are necessary for your account by reviewing the app descriptions in the App Store. If one app is redundant, consider unin... ⇲
Fix: Log out of the app and log back in. This can refresh your session and may resolve display issues. To log out, go to the settings or account... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPhones) to... ⇲
Fix: Refresh the transaction list by pulling down on the screen in the transactions section of the app. This can help load the most current data... ⇲
Fix: If you encounter bugs, try to document them (e.g., take screenshots) and keep track of when they occur. This can help you identify patterns... ⇲
Fix: Ensure that your card is activated and has sufficient funds. Check your account settings to confirm that your card is active and not expired... ⇲
Fix: Check for any announcements or updates from the app regarding system changes. Sometimes, the app may be undergoing maintenance, which can ca... ⇲