fix problems on Ring [iphone]

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Ring - Always Home
Info:
company: Ring.com
: https://ring.com/help
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Bugs issue

Inconsistent motion detection

Fix: 1. Adjust the motion sensitivity settings in the Ring app. Go to Device Settings > Motion Settings and increase the sensitivity. 2. Ensure t... ⇲
 
Video issue

Poor video quality

Fix: 1. Check your internet connection speed as poor video quality can be a result of low bandwidth. 2. In the Ring app, go to Device Settings >... ⇲

Inability to delete videos from old devices

Fix: 1. Open the Ring app, go to the 'Event History' section, and select the video you want to delete. 2. Tap on the trash can icon to delete the... ⇲

Choppy live video feed

Fix: 1. Check your internet speed and ensure it meets the minimum requirements for streaming. 2. Restart your router and your Ring device to refr... ⇲

Black screen in recorded videos

Fix: 1. Check the camera lens for obstructions or dirt that may affect recording quality. 2. Ensure that the device has sufficient storage space... ⇲
 
Network issue

Connectivity issues

Fix: 1. Restart your Ring device by unplugging it and plugging it back in. 2. Check your Wi-Fi connection and ensure that the device is within ra... ⇲
 
UI issue

Difficult to find serial numbers

Fix: 1. Open the Ring app and go to the device settings. The serial number is usually listed there. 2. Alternatively, check the original packagin... ⇲

Clumsy app interface

Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Use the help section within the app for guidance on navigating fea... ⇲
 
Notifications issue

Notifications block other app functions

Fix: 1. Go to your iPhone's Settings > Notifications > Ring and adjust the notification settings to reduce interruptions. 2. Consider enabling 'D... ⇲

Motion alerts trigger incorrectly

Fix: 1. Adjust the motion sensitivity settings in the Ring app to reduce false alerts. 2. Review and modify the motion zones to ensure they are s... ⇲
 
Loading issue

Live view stalls

Fix: 1. Ensure your internet connection is stable and has sufficient bandwidth. 2. Close any other apps that may be using bandwidth while you are... ⇲
 
Battery issue

Battery status not visible for hardwired devices

Fix: 1. Check the device settings in the Ring app to see if battery status is listed under device information. 2. If not visible, ensure the app... ⇲

Inaccurate battery status display

Fix: 1. Check the battery level in the Ring app settings and compare it with the physical battery level if accessible. 2. If the display is consi... ⇲
 
Customization issue

Motion sensitivity settings not customizable per zone

Fix: 1. Check if the app has been updated to the latest version, as this feature may be included in newer updates. 2. If not available, consider... ⇲
 
Updates issue

Ring updates cause functionality issues

Fix: 1. If you experience issues after an update, try uninstalling and reinstalling the app to reset it. 2. Clear the app cache by going to your... ⇲
 
Settings issue

Motion schedule malfunctions

Fix: 1. Review the motion schedule settings in the Ring app to ensure they are set correctly. 2. Try disabling and re-enabling the motion schedul... ⇲

No option for live view without recording

Fix: 1. Check the app settings to see if there is an option to disable recording while accessing live view. 2. If not available, consider using t... ⇲
 
Compatibility issue

Limited integration with other devices

Fix: 1. Check the Ring app for any available integrations with other smart home devices and ensure they are set up correctly. 2. Explore third-pa... ⇲
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 what users are saying
Good experience
89.5%

Bad experience
6.5%

Neutral
4.0%

~ from our NLP analysis of 340,892 combined software ratings.

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 Private Data Ring collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data