fix problems on Bambu Handy [iphone]

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—— Run into issues on Bambu Handy? Get help pending when official support gets back to you!

Bambu Handy
Info:
company: 上海轮廓科技有限公司
: https://bambulab.com/
Chat with our AI-based Bambu Handy Support
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Notifications issue

Error notifications not functioning

Fix: Check your notification settings for the Bambu Handy app. Go to Settings > Notifications > Bambu Handy and ensure that notifications are all... ⇲

Notifications require app to be open

Fix: Check if background app refresh is enabled for Bambu Handy. Go to Settings > General > Background App Refresh and ensure it is turned on for... ⇲
 
Settings issue

Bambu Handy lacks complex pre-print setup

Fix: Familiarize yourself with the basic settings available in the app. While it may not have all the features of the desktop version, understand... ⇲

Inability to select specific printer

Fix: Ensure that your printer is powered on and connected to the same Wi-Fi network as your iPhone. The app should automatically detect available... ⇲

Limited control over print settings

Fix: Explore the settings available in the app thoroughly. While it may not have all the options, there may be enough to adjust for your needs.... ⇲
 
UI issue

No landscape mode for iPad

Fix: As a workaround, you can use the iPhone version of the app on your iPad. This may not be ideal, but it can provide a different layout that m... ⇲

Pop-up issues blocking access to features

Fix: Try closing any pop-ups by tapping outside of them or using the close button if available. If they persist, restart the app. OR If pop-up... ⇲
 
Network issue

Connection issues after leaving app

Fix: Make sure your printer and iPhone are on the same Wi-Fi network. If they are not, reconnect them to the same network to ensure a stable conn... ⇲
 
Freezing issue

Bambu Handy freezes when uploading print profiles

Fix: Check your internet connection. A slow or unstable connection can cause the app to freeze. Try switching to a different Wi-Fi network or usi... ⇲
 
Uploads issue

Inability to upload STL files from phone

Fix: Use a cloud storage service (like Google Drive or Dropbox) to upload your STL files from your phone and then access them from the desktop ve... ⇲
 
Customization issue

No option to undo item visibility preferences

Fix: Take note of your visibility settings before making changes. This way, you can manually revert them if needed. OR Consider creating a che... ⇲
 
Permissions issue

Age rating restrictions affecting usability

Fix: Check the age restrictions set on your device. Go to Settings > Screen Time > Content & Privacy Restrictions and adjust the settings if nece... ⇲
 
Privacy issue

Privacy concerns with LAN only mode

Fix: Review the app's privacy settings and ensure that you are comfortable with the permissions granted. You can adjust these in the app settings... ⇲
 
Support issue

Difficulties in creating support tickets

Fix: Check the app's help or support section for guidance on submitting tickets. There may be a specific process outlined there. OR If the app... ⇲
 
Bugs issue

Inconsistent performance with AMS control

Fix: Ensure that your AMS (Automatic Material System) is properly calibrated and connected. Refer to the user manual for calibration instructions... ⇲
 
Compatibility issue

Limited functionality for iPad users

Fix: Use the iPhone version of the app on your iPad for a different interface that may be more functional. OR If possible, use a desktop or la... ⇲

Bambu Handy not optimized for tablets

Fix: Use the app in compatibility mode or in the iPhone layout on your iPad for a better experience until an update is released. OR Consider p... ⇲
 
Camera issue

Camera view not available if in use elsewhere

Fix: Ensure that no other applications are using the camera at the same time. Close any other apps that may be accessing the camera. OR If you... ⇲
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 what users are saying
Good experience
53.9%

Bad experience
30.7%

Neutral
15.4%

~ from our NLP analysis of 508 combined software ratings.

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 Private Data Bambu Handy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics